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For Companies At a Glance
- Tasks: Lead Dynamics 365 CE projects, collaborating with clients and teams to deliver top-notch solutions.
- Company: Join KPMG, a leader in IT consulting with a focus on innovation and client success.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by transforming businesses with cutting-edge technology and expert consultancy.
- Qualifications: 4+ years in Dynamics CRM, strong consultancy skills, and a passion for problem-solving.
- Other info: Dynamic work environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 Ā£ per year.
The Microsoft Business Solutions (MBS) business unit at KPMG is looking for a Dynamics 365 CE Consultant with experience across all phases of largeāscale enterprise Dynamics CE projects. A demonstrable history of consultancy experience is a must as this role will entail continuous interaction with clients and project teams working alongside both onshore and offshore development teams.
Roles and Responsibilities
- The CE Functional consultant will perform customer delivery of the various modules of Dynamics CE working closely with client teams and business stakeholders.
- Organise, manage and document workshops, meetings and requirement sessions with the client representatives, project stakeholders and delivery teams.
- Interface effectively with other members of the delivery team and the solution architect to ensure that the CE solution meets client's requirements.
- Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations.
- Creation of high quality and sustainable client solutions and project documentation including support for testing activities.
- Deliver all consultancy and configuration work according to KPMG project methodology, ensuring that all software applications are implemented successfully according to the project plan: on time and on budget.
- Contribute to preāsales activities as required including building demo and proof of concept solutions for various client presentations.
- Work on the creation of KPMG Dynamics 365 solutions and industry templates.
- Meet and exceed customer expectations of business knowledge, skills and behaviour.
- Identify business/project risks and mitigate or communicate as necessary.
- Communicate progress updates to relevant parties both formally and informally.
- Support practice development activities such as defining and configuring industry specific solutions.
- In all activities, ensure timely completion of internal processes and mandatory training.
- Work on own initiative and with minimal support if needed.
- Carry out additional duties as may occur from time to time as instructed and agreed by the management team.
- Represent KPMG in a professional and positive manner at all times.
Qualifications and Skills
- Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors.
- Knowledge gained through previous experience covering Microsoft Dynamics CRM 2013, 2015 and 2016 (both online and on premise); Dynamics 365 knowledge is an advantage.
- Minimum 4 years handsāon proven functional experience in CRM configuration, standard customisation, standard workflows, dashboards, forms, views and standard reports development.
- Detailed knowledge and understanding of all CRM functional areas including Sales, Marketing, Customer Service and Contact/Case Management.
- Good understanding of Dynamics CRM DB Schema and Business Data Model including the customisation and development of Business Data Models for different solutions.
- Good understanding of Microsoft Dynamics CRM Accelerators, industry templates and addāons.
Experience and Background
- A proven track record of successful implementation of a number of solutions within large client companies, preferably across a number of business verticals.
- A proven ability to develop a clear understanding of clients' needs and the ability to incorporate them into a solution.
- Experience of consultancy roles in software delivery.
- Experience in a deliveryāorientated IT environment using waterfall and agile methodologies.
- Adept at Business Requirement Analysis.
- Experience in supporting preāsales activities is an advantage.
- Project documentation experience especially for work packages to be implemented by offshore teams.
- Business process mapping, modelling and documentation knowledge.
Job Details
- Seniority Level: MidāSenior level
- Employment Type: Fullātime
- Job Function: Information Technology and Consulting
- Industries: IT Services, IT Consulting, Business Consulting and Services
- Skills: Customer Relationship Management (CRM), Microsoft Dynamics CRM, Business Requirements, Business Process Mapping, Microsoft Dynamics, Requirements Analysis, Agile
Dynamics 365 CE Senior Functional Consultant in London employer: KPMG UK
Contact Detail:
KPMG UK Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Dynamics 365 CE Senior Functional Consultant in London
āØTip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes itās not just what you know, but who you know that can help you land that Dynamics 365 CE role.
āØTip Number 2
Prepare for those interviews by practising common questions related to Dynamics 365 CE. We suggest you also have a few examples ready that showcase your consultancy experience and how you've tackled challenges in past projects.
āØTip Number 3
Donāt forget to follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from your conversation to make it personal.
āØTip Number 4
Apply through our website! Weāve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, itās super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace Dynamics 365 CE Senior Functional Consultant in London
Some tips for your application š«”
Tailor Your CV: Make sure your CV is tailored to the Dynamics 365 CE role. Highlight your relevant experience and skills that match the job description. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience makes you the perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Your Consultancy Experience: Since this role involves continuous interaction with clients, be sure to showcase your consultancy experience. Share specific examples of how you've successfully managed client relationships and delivered solutions in the past.
Apply Through Our Website: Don't forget to apply through our website! Itās the best way for us to receive your application and ensures youāre considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at KPMG UK
āØKnow Your Dynamics Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics CRM, especially the versions mentioned in the job description. Be ready to discuss specific modules and how you've implemented them in past projects. This will show that youāre not just familiar with the software but can also apply it effectively.
āØPrepare for Client Interaction Scenarios
Since this role involves continuous interaction with clients, think of examples from your past experiences where you successfully managed client expectations or resolved issues. Practising these scenarios will help you demonstrate your consultancy skills and ability to communicate effectively.
āØShowcase Your Project Management Skills
Be prepared to discuss your experience with project methodologies, whether it's waterfall or agile. Highlight specific projects where youāve delivered on time and within budget, and be ready to explain how you managed risks and communicated progress to stakeholders.
āØBring Documentation Samples
If possible, bring along samples of project documentation you've created, such as business requirement documents or process maps. This will not only showcase your attention to detail but also your understanding of the importance of clear communication in project delivery.
