At a Glance
- Tasks: Lead digital health transformation and ensure technology is fully adopted in healthcare settings.
- Company: Join KPMG, a leader in healthcare transformation and digital innovation.
- Benefits: Flexible working, professional development, and exposure to senior healthcare leaders.
- Other info: Collaborative team environment with opportunities for career growth.
- Why this job: Make a real impact on patient outcomes and workforce productivity through technology.
- Qualifications: 3+ years in digital adoption or change management within healthcare.
The predicted salary is between 70000 - 90000 £ per year.
Cyber & Digital Health – Assistant Manager, Adoption
About the role
As an Assistant Manager specialising in Digital Health Technology Adoption and Change, you will help healthcare organisations maximise the value of their digital investments by ensuring new technologies are not only implemented, but fully adopted, embedded and optimised across frontline services.
Working within KPMG's Cyber & Digital Health team, you will support NHS organisations and wider health and care providers to deliver sustainable behavioural, operational and organisational change, helping realise measurable improvements in patient outcomes, workforce productivity and service performance.
You will combine expertise in digital health technologies with practical change management, adoption and engagement approaches to ensure digital transformation translates into meaningful and lasting benefits.
Why join KPMG?
KPMG is recognised as a leading advisor in healthcare transformation, supporting healthcare organisations to maximise value from digital investment and modernise the delivery of care through technology-enabled change.
Our Cyber & Digital Health team works across some of the largest and most complex healthcare transformation programmes in the UK, helping NHS Trusts, Integrated Care Systems, national healthcare organisations and independent providers navigate digital transformation, technology adoption and service improvement.
As part of our Technology & Data practice, you will collaborate with specialists across Digital Health, Cyber Strategy & Transformation, Data & Analytics, AI and Enterprise Solutions.
This provides the opportunity to work on high-profile transformation programmes involving Electronic Patient Records (EPRs), Ambient Voice Technology (AVT), Virtual Care, Remote Monitoring, Artificial Intelligence and Advanced Analytics.
You'll join an ambitious, inclusive and collaborative team with excellent opportunities for professional development, exposure to senior healthcare leaders and the chance to shape the future of healthcare through digital innovation.
What will you be doing?
In this role, you will
- Lead adoption and optimisation workstreams across digital health transformation programmes.
- Assess utilisation, adoption and optimisation opportunities across EPR and digital health technology estates.
- Support healthcare organisations in maximising value from digital investments.
- Design and deliver change management, communications, engagement, training and adoption strategies.
- Develop approaches that drive sustained user adoption and behavioural change across frontline teams.
- Create frameworks to measure user adoption, productivity improvement, performance and benefits realisation.
- Support post-go-live optimisation and continuous improvement programmes.
- Facilitate stakeholder engagement, adoption workshops and change impact assessments with clinical, operational, digital and frontline teams.
- Identify opportunities to leverage AI, automation and digital technologies to improve workforce productivity and service delivery.
- Support proposition development, thought leadership and business development activities.
- Coach and support Analysts while contributing to capability development within the wider team.
- The person-
We are looking for someone who is passionate about helping healthcare organisations realise the full value of technology-enabled change.
You will be comfortable working with a broad range of stakeholders, from frontline clinicians and operational teams through to senior digital and executive leaders.
You will be able to navigate complex change environments, build consensus across stakeholder groups and create practical solutions that drive adoption and measurable outcomes.
You will bring strong consulting, engagement and problem-solving skills, along with the confidence to lead workstreams and manage stakeholder relationships across large-scale transformation programmes.
Skills we would love to see
- 3+ years' experience supporting organisational change, digital adoption or technology-enabled transformation programmes within healthcare or another complex operational environment.
- Knowledge of technology adoption, change management, benefits realisation and optimisation methodologies.
- Experience supporting EPR implementation, optimisation or value realisation initiatives.
- Experience working with clinical and operational workflows within NHS Trusts or wider health and care organisations.
- Understanding of NHS operating environments, provider transformation challenges and barriers to frontline adoption.
- Knowledge of healthcare technologies including EPRs, Ambient Voice Technology (AVT), Virtual Care, patient engagement platforms and AI-enabled solutions.
- Experience gained within a healthcare provider, healthcare technology vendor, consultancy or professional services environment.
- Strong stakeholder engagement, workshop facilitation and organisational change capability.
- Strong Power Point storytelling, communication and workshop design skills.
- Strong Excel skills, including benefits tracking, performance reporting and data analysis.
- Experience using Gen AI and agentic AI tools to improve transformation delivery and business outcomes.
- Excellent relationship management, communication and facilitation skills.
- Ability to translate complex transformation challenges into practical actions and measurable outcomes.
- Degree or equivalent qualification in a relevant discipline.
- Location
- This role can be based in
Birmingham, Leeds, London or Manchester , with travel to client sites as required.
Security clearance is required for this role. Candidates must currently hold SC Clearance or be eligible and willing to obtain clearance.
We support flexible and hybrid working, balanced with the needs of our clients and project teams during key phases of transformation, deployment and adoption activities.
Cyber & Digital Health – Assistant Manager, Adoption in London employer: KPMG UK
KPMG is an exceptional employer, offering a dynamic work environment in London that champions diversity and flexibility. With a strong commitment to employee growth, we provide comprehensive training and support, ensuring that every team member can thrive while managing diverse projects across multiple jurisdictions. Our culture embraces hybrid working, allowing for a balanced work-life integration, making KPMG a rewarding place to build your career in transfer pricing.
StudySmarter Expert Advice🤫
We think this is how you could land Cyber & Digital Health – Assistant Manager, Adoption in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like KPMG UK.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at KPMG UK.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like KPMG UK, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Cyber & Digital Health – Assistant Manager, Adoption in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at KPMG UK.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at KPMG UK.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to KPMG UK. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at KPMG UK. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at KPMG UK
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research KPMG UK’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
