At a Glance
- Tasks: Drive business growth by connecting clients with innovative ServiceNow solutions.
- Company: Join KPMG, a market leader in advisory and technology transformation.
- Benefits: Competitive salary, career development, and the chance to shape strategic relationships.
- Other info: Collaborative environment with opportunities for innovation and professional growth.
- Why this job: Make a real impact in a growing team while developing your leadership skills.
- Qualifications: Proven experience in ServiceNow sales and strong relationship-building skills.
The predicted salary is between 63000 - 77000 £ per year.
Business Development Senior Manager - Service Now
Service Now Practice | Advisory Make an impact by helping clients connect their business and technology priorities with the breadth of the Service Now platform and KPMG’s wider capabilities.
The opportunity KPMG’s Service Now Practice delivers advisory, implementation and strategic transformation programmes across the Now Platform, including risk and cyber, Global Business Services (GBS), Customer Service Management, Information Technology Service Management (ITSM), Information Technology Operations Management (ITOM), Information Technology Asset Management (ITAM), AI and developer capabilities.
In this senior business development role, you will build credibility and trusted-partner relationships across KPMG LLP, with clients and with Service Now.
You will grow awareness of the practice, originate opportunities and bring together business development, presales, technical and delivery expertise to create sustainable client outcomes and profitable growth.
About the team You will join a growing business area within a market-leading firm.
The team combines Service Now expertise with deep industry and functional knowledge to help clients generate value from the Now Platform.
You will collaborate across KPMG teams and play an active role in developing sales colleagues, sharing knowledge and encouraging innovation.
- What you'll be Doing
- Own and execute a demand-generation strategy for a key industry market, building pipeline and sales against agreed key performance indicators (KPIs).
- Shape the positioning, differentiation and messaging of KPMG Service Now offerings for target industries and clients.
- Identify growth opportunities across sub-industries, emerging technology and services, and create integrated propositions with wider KPMG teams.
- Build and manage senior relationships within strategic accounts, the KPMG partner network and Service Now to originate and progress co-selling opportunities.
- Lead major bids and proposals for large-scale transformation programmes, typically valued at £1 million to £3 million.
- Act as a trusted adviser to clients, connecting strategic business and technology needs with practical, integrated solutions.
- Lead commercial and contractual discussions, supporting robust agreements, compliant sales activity and profitable delivery.
- Work closely with delivery teams so sales and programme delivery remain aligned throughout the client lifecycle.
- Develop marketing and communications activity that opens opportunities in whitespace accounts and supports long-term relationships.
- Lead, coach and develop the sales team, creating an environment where knowledge, ideas and feedback are shared.
Skills, experience, and knowledge you'll need
- Significant experience in Service Now solution sales, supported by a strong working knowledge of the Service Now platform and its capabilities.
- A demonstrable record of developing long-term, profitable relationships with medium-sized and large organisations across industries.
- Experience creating and executing demand-generation strategies that grow services and consulting pipeline.
- Experience developing repeatable solutions, consulting offerings and sales assets, including front-office and back-office transformation propositions with Software as a Service (Saa S) providers.
- Extensive experience engaging senior stakeholders in a large consulting organisation or systems integrator, with an understanding of partnership-based operating models.
- Confidence leading complex bids, commercial negotiations and sales-to-delivery collaboration in ambiguous, fast-growth environments.
- A collaborative leadership style, with experience coaching others, encouraging inclusive contribution and communicating effectively across functions.
Why join us You will have the scope to influence how a growing Service Now business develops, while working with colleagues across industries, functions and technology disciplines.
The role offers visible ownership of strategic relationships and major opportunities, alongside the chance to shape propositions, strengthen collaboration and support the development of others.
Business Development Senior Manager - ServiceNow in London employer: KPMG UK
As a Director in our Finance Centre of Excellence, you will join a dynamic and collaborative team that thrives on delivering exceptional value to clients in high-stakes environments. We prioritise employee growth through continuous learning opportunities and a supportive culture that encourages innovation and teamwork. Located in a vibrant city, we offer a unique blend of professional challenges and a fulfilling work-life balance, making us an outstanding employer for those seeking to make a meaningful impact in the finance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Senior Manager - ServiceNow in London
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We think you need these skills to ace Business Development Senior Manager - ServiceNow in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at KPMG UK, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at KPMG UK
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with KPMG UK’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
