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- Tasks: Manage employee relations, provide support, and coach leaders on best practices.
- Company: Join KPMG, a global leader in audit, tax, and advisory services.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with excellent career advancement opportunities.
- Why this job: Make a real impact by fostering positive workplace relationships and enhancing employee well-being.
- Qualifications: Experience in employee relations and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We’ve been doing this for more than 150 years.
Group Corporate Services (GCS) is the home for all internal support services that support the combined firm. Working with our Capability-led matrix and throughout the whole firm, GCS executes on our Group's strategic goals by enabling growth, protecting the firm and running operations effectively and efficiently, resulting in improved profitability. We do this using a ‘We are Group’ mindset.
The People and Resourcing domain’s purpose is to enable the Group’s business strategy through its people. We maintain our position as an employer of choice by fostering a Values-led culture, enabling our people to thrive, and delivering a positive experience through the employee lifecycle. We are a strategic HR function that leverages digitisation, automation, and data-driven insights to enhance decision-making and productivity.
At KPMG we want to build and maintain positive and constructive relationships individually amongst our people, and collectively between the firm and our people. We believe that a positive climate in the workplace enables greater employee engagement and commitment, with a positive impact both on employee well-being and business outcomes.
Now is a great time to join us and be part of our new expert ER Function firmly anchored around our firm-wide values. The team will be responsible for end-to-end case management and for coaching / upskilling the business to more effectively address ER matters in the business line.
We are introducing a best practice tiered approach to service delivery, including self-service for generic questions and effective triaging of incoming concerns promoting routes to resolution outside of formal cases. We have a separate team within the ER function responsible for formal investigations.
By firmly anchoring Employee Relations expertise in the ER function, we are professionalising the service and creating tangible and rewarding career opportunities for ER professionals. We are committed to continuous improvement so that we can evolve our Employee Relations (ER) services and support mechanisms to be the best they can be, encouraging open communication, ensuring our colleagues can thrive both professionally and personally and building trust within our organisation.
What will you be doing?
- Reporting into ER Manager, you will manage a broad and varied ER workload across the capability providing full support, coaching and advice to PL/PM/HRBP in a wide range of ER work, including day to day running of triage process.
- Provide detailed and comprehensive ER support, advice and guidance on complex cases and issues to PL/PM/HRBP and other leaders within the business on the full range of ER issues in line with best practice and company policy.
- Supporting and leading where appropriate with consultations, restructures, redundancies and TUPE.
- Ensure all advice that is given is presented and explained in a practical and workable business solution that highlights and mitigates any potential risks taking into account the commercial requirements of the business.
- Lead on cases working collaboratively with the wider HR team and business to ensure best possible outcomes.
- Lead on the management and resolution of sickness absence issues (including coaching PL/PM/HRBP) including Ill health capability dismissals and advising on complex OH referrals.
- Be a stakeholder in the grievance process and provide further details to ERIT if needed and cascade updates to HRBPs.
- Provide HR representation on the ERIT panel, hear evidence, and participate in the decision-making process.
- Work on the grievance and disciplinary outcome letters collaborating with the partner and ELAT before sending it out to the individual.
- Informing HRBPs of the outcome and agree with HRBPs on any learnings / actions outside of the outcome letter is taken back to the business.
- In case of appeals, process the appeal via ERIT and have an independent HR representation to sit on appeal panel.
- Be the main process owner for Death in Service cases and undergo all operational and administrative aspects of the process such as, notifying stakeholders and providing wellbeing support, and contacting the next of kin.
- To review and sign off Settlement Agreements.
What will you need to do it?
- Experience of working in Employee Relations.
- An ability to build relationships and communicate with people at all levels both written and verbal.
- Experience in coaching and developing others and driving a culture of service excellence, promoting upskilling and development within the team.
- Able to deal with having difficult conversations that may be of sensitive matters.
- Proactively build strong and enduring relationships with key stakeholders, including clients in the business.
- Excellent attention to detail.
- It is expected that you will be CIPD qualified or have the relevant experience.
To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.
Our Locations:
- Birmingham
- Leeds
- Manchester
- Watford
Employee Relations Specialist in Bolton employer: KPMG UK
Contact Detail:
KPMG UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist in Bolton
✨Tip Number 1
Network like a pro! Reach out to current or former KPMG employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Employee Relations Specialist role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common ER scenarios. Think about how you'd handle complex cases or sensitive conversations. We want to see your problem-solving skills in action, so be ready to share examples from your past experience.
✨Tip Number 3
Show off your passion for employee relations! During interviews, talk about why you love this field and how you can contribute to KPMG's values-led culture. We’re looking for candidates who genuinely care about building positive workplace relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the KPMG team. Let’s make your mark together!
We think you need these skills to ace Employee Relations Specialist in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Relations Specialist role. Highlight your relevant experience and skills that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about employee relations and how your background makes you a perfect fit for KPMG. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly and effectively. Use concise language and check for any typos or errors – we love attention to detail!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process there.
How to prepare for a job interview at KPMG UK
✨Know Your ER Basics
Before stepping into the interview, brush up on your Employee Relations knowledge. Understand key concepts like grievance processes, TUPE, and how to handle sensitive conversations. This will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Coaching Skills
Since the role involves coaching and developing others, be ready to share specific examples of how you've successfully guided colleagues in the past. Highlight any strategies you used to promote a culture of service excellence and upskilling within your team.
✨Build Relationships
Demonstrate your ability to build strong relationships with stakeholders. Prepare anecdotes that illustrate how you've effectively communicated with various levels of staff, especially during challenging situations. This will highlight your interpersonal skills, which are crucial for this role.
✨Align with KPMG Values
Familiarise yourself with KPMG's values and think about how they resonate with your own professional ethos. Be prepared to discuss how you can contribute to fostering a positive workplace climate and enhancing employee engagement, as these are key aspects of the role.