Technology Specialist - Data Quality in Birmingham

KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues, we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We are a strategic HR function that leverages digitisation, automation, and data-driven insights to enhance decision-making and productivity.

At KPMG, we want to build and maintain positive and constructive relationships individually amongst our people, and collectively between the firm and our people. The team will be responsible for end-to-end case management and for coaching/upskilling the business to more effectively address ER matters in the business line.

By firmly anchoring Employee Relations expertise in the ER function, we are professionalising the service and creating tangible and rewarding career opportunities for ER professionals. We are committed to continuous improvement so that we can evolve our Employee Relations (ER) services and support mechanisms to be the best they can be, encouraging open communication, ensuring our colleagues can thrive both professionally and personally, and building trust within our organisation.

Reporting into the ER Manager, you will manage a broad and varied ER workload across the capability providing full support, coaching and advice to PL/PM/HRBP in a wide range of ER work, including day-to-day running of the triage process. You will provide detailed and comprehensive ER support, advice and guidance on complex cases and issues to PL/PM/HRBP and other leaders within the business on the full range of ER issues in line with best practice and company policy.

Ensure all advice that is given is presented and explained in a practical and workable business solution that highlights and mitigates any potential risks taking into account the commercial requirements of the business. Lead on cases working collaboratively with the wider HR team and business to ensure best possible outcomes. Lead on the management and resolution of sickness absence issues (including coaching PL/PM/HRBP), including ill health capability dismissals and advising on complex OH referrals.

Provide HR representation on the ERIT panel, hear evidence, and participate in the decision-making process. In case of appeals, process the appeal via ERIT and have an independent HR representation to sit on the appeal panel. Be the main process owner for Death in Service cases and undergo all operational and administrative aspects of the process such as notifying stakeholders and providing wellbeing support, and contacting the next of kin.

Experience of working in Employee Relations is required, along with experience in coaching and developing others and driving a culture of service excellence, promoting upskilling and development within the team. It is expected that you will be CIPD qualified or have the relevant experience.

To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.