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- Tasks: Manage employee relations cases and coach teams for effective resolution.
- Company: Join KPMG, a global leader in Audit, Legal, Tax, and Advisory services.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Dynamic role with opportunities for professional development across the UK.
- Why this job: Make a real impact by fostering positive workplace relationships and driving service excellence.
- Qualifications: Experience in Employee Relations and coaching; CIPD qualification preferred.
The predicted salary is between 40000 - 50000 £ per year.
KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues, we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We are a strategic HR function that leverages digitisation, automation, and data-driven insights to enhance decision-making and productivity.
At KPMG, we want to build and maintain positive and constructive relationships individually amongst our people, and collectively between the firm and our people. The team will be responsible for end-to-end case management and for coaching/upskilling the business to more effectively address ER matters in the business line.
By firmly anchoring Employee Relations expertise in the ER function, we are professionalising the service and creating tangible and rewarding career opportunities for ER professionals. We are committed to continuous improvement so that we can evolve our Employee Relations (ER) services and support mechanisms to be the best they can be, encouraging open communication, ensuring our colleagues can thrive both professionally and personally, and building trust within our organisation.
Reporting into the ER Manager, you will manage a broad and varied ER workload across the capability providing full support, coaching and advice to PL/PM/HRBP in a wide range of ER work, including day-to-day running of the triage process. You will provide detailed and comprehensive ER support, advice and guidance on complex cases and issues to PL/PM/HRBP and other leaders within the business on the full range of ER issues in line with best practice and company policy.
Ensure all advice that is given is presented and explained in a practical and workable business solution that highlights and mitigates any potential risks taking into account the commercial requirements of the business. Lead on cases working collaboratively with the wider HR team and business to ensure best possible outcomes. Lead on the management and resolution of sickness absence issues (including coaching PL/PM/HRBP), including ill health capability dismissals and advising on complex OH referrals.
Provide HR representation on the ERIT panel, hear evidence, and participate in the decision-making process. In case of appeals, process the appeal via ERIT and have an independent HR representation to sit on the appeal panel. Be the main process owner for Death in Service cases and undergo all operational and administrative aspects of the process such as notifying stakeholders and providing wellbeing support, and contacting the next of kin.
Experience of working in Employee Relations is required, along with experience in coaching and developing others and driving a culture of service excellence, promoting upskilling and development within the team. It is expected that you will be CIPD qualified or have the relevant experience.
PERFORMANCE MANAGEMENT SPECIALIST in Birmingham employer: KPMG UK
Contact Detail:
KPMG UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PERFORMANCE MANAGEMENT SPECIALIST in Birmingham
✨Tip Number 1
Get to know KPMG's culture and values before your interview. We want to see how you fit into our team, so do a bit of homework on what makes us tick. This will help you tailor your answers and show us you're genuinely interested in being part of our crew.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural! We love seeing your personality shine through, so don’t just recite rehearsed lines. Use real-life examples from your experience in Employee Relations to demonstrate your skills and how you can contribute to our team.
✨Tip Number 3
Don’t forget to prepare some questions for us! This shows you’re engaged and keen to learn more about the role and our team dynamics. Ask about the challenges we face in Employee Relations or how we support our colleagues' development – it’ll make for a great conversation!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to create a profile that highlights your strengths and experiences tailored to the role of Performance Management Specialist.
We think you need these skills to ace PERFORMANCE MANAGEMENT SPECIALIST in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Relations Specialist role. Highlight relevant experience and skills that align with KPMG's focus on positive relationships and effective case management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Employee Relations and how your background makes you a great fit for KPMG. Keep it concise but impactful!
Showcase Your Coaching Skills: Since the role involves coaching and upskilling, be sure to include examples of how you've successfully developed others in previous roles. This will demonstrate your ability to drive a culture of service excellence.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the KPMG team!
How to prepare for a job interview at KPMG UK
✨Know Your ER Basics
Before stepping into the interview, brush up on your Employee Relations knowledge. Understand key concepts, recent trends, and best practices in ER. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Coaching Skills
Since the role involves coaching and upskilling others, prepare examples of how you've successfully coached colleagues in the past. Be ready to discuss specific situations where your guidance led to positive outcomes.
✨Understand KPMG's Values
Familiarise yourself with KPMG's core values and how they align with your own. During the interview, weave these values into your responses to illustrate that you’re a great cultural fit for the team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in ER situations. Think through potential cases you might encounter and how you would handle them, focusing on practical solutions that consider both employee welfare and business needs.