Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage credit control processes and support clients in settling invoices.
- Company: Join KPMG, a leading consultancy with a strong reputation.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact on financial operations.
- Qualifications: A-levels or CICM qualification, with experience in credit control or finance.
- Other info: Collaborative environment with excellent career development opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Base Location: Birmingham – 2 days per week in office.
The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services, we do work that matters. Within Central Services, we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.
Why Join KPMG as Credit Control Administrator:
This role sits within the Operational Excellence Hubs (OEH). OEH is an innovative, agile and collaborative function that provides services to support our client-facing colleagues in the delivery of their work. The Credit Management department is part of OEH Finance. You will be joining a team that provides vital credit control support to the Business, working with a wide portfolio of blue-chip companies, providing high level credit control administration and support, delivering excellent customer service on a variety of tasks and activities.
What will you be doing?
- Operating a best practice procedure which focuses on resolving and collecting difficult and slow paying debts while maintaining appropriate pressure on clients to settle invoices.
- Manage a percentage of the client debtor ledger (Approx. 4-500 Accounts v 5-900 invoices) and maintain the credit control system.
- Support the Business with complex process and administration queries.
- Provide cover for the wider Credit Control team during periods of leave or absence.
- Update and maintain the credit control system ensuring specific steps taken to recover debts are noted.
- Maintaining audit trail files for difficult aged debts, ensuring GDPR rules are adhered to.
- Rotational management of Credit Control telephone helpline and email.
- Management of cash targets; monitoring cash collection against targets.
- Arrange bad debt write offs where appropriate and feed up details to CM management team for authorisation.
- Communicate specific difficult debt issues to CM management team, Engagement teams and Finance Managers.
- Carry out ad hoc debt requests from internal/external clients.
- Ensure correct procedures are followed regarding clients who are subject to Litigation.
What will you need to do it?
- CICM or A level educated with B or greater in English and Maths.
- Experience required in a Credit Control or Finance in an operational or professional services environment.
- An understanding of wider credit management processes, including litigation, Insolvency, risk/credit checking and best collection methods.
- Resilient and able to work with multiple demanding stakeholders.
- Problem solving abilities.
Credit Control Administrator (9 month fixed term contract) in Birmingham employer: KPMG UK
Contact Detail:
KPMG UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Administrator (9 month fixed term contract) in Birmingham
✨Tip Number 1
Get to know KPMG and its values! Research the company culture and understand what they stand for. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to credit control and finance. Think about your past experiences and how they relate to the role. We can help you with mock interviews to boost your confidence!
✨Tip Number 3
Network, network, network! Connect with current or former KPMG employees on LinkedIn. Ask them about their experiences and any tips they might have. This could give you valuable insights and even a foot in the door!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Credit Control Administrator (9 month fixed term contract) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Administrator role. Highlight relevant experience in credit control or finance, and don’t forget to showcase your problem-solving skills and resilience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your background aligns with KPMG’s values. Keep it concise but impactful!
Showcase Your Skills: In your application, be sure to mention any specific skills that relate to credit management processes, like litigation or risk checking. We want to see how you can contribute to our operational excellence!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Create a profile, upload your CV, and let’s get started on this journey together!
How to prepare for a job interview at KPMG UK
✨Know Your Numbers
As a Credit Control Administrator, you'll be dealing with a lot of figures. Brush up on your financial knowledge and be ready to discuss how you’ve managed debtor ledgers in the past. Be prepared to share specific examples of how you’ve successfully chased debts or improved cash collection.
✨Showcase Your Problem-Solving Skills
KPMG values resilience and problem-solving abilities. Think of scenarios where you've had to resolve complex issues or handle difficult clients. Prepare to explain your thought process and the steps you took to achieve a positive outcome.
✨Understand the Bigger Picture
Familiarise yourself with KPMG’s operational excellence goals and how the credit control function fits into that. Being able to articulate how your role contributes to the overall success of the business will show that you’re not just focused on the numbers but also on the company’s mission.
✨Prepare for Stakeholder Management
You’ll be working with multiple stakeholders, so it’s crucial to demonstrate your communication skills. Think about how you’ve effectively liaised with different teams in the past. Be ready to discuss how you would manage relationships with both internal and external clients, especially when it comes to sensitive debt issues.