At a Glance
- Tasks: Lead digital health transformation and adoption programmes for frontline healthcare teams.
- Company: Join KPMG's innovative Digital Health team in London.
- Benefits: Competitive salary, professional development, and opportunities to shape healthcare technology.
- Other info: Collaborative environment with strong career growth and mentorship opportunities.
- Why this job: Make a real impact on healthcare by driving digital transformation.
- Qualifications: Experience in digital adoption and change management in healthcare settings.
The predicted salary is between 67500 - 82500 £ per year.
Select how often (in days) to receive an alert
Cyber & Digital Health / Digital Adoption Senior Manager
Location
London
Summary of Role Purpose
As a Senior Manager within KPMG’s Digital Health team, you will take a seniorleadership role in helping healthcare organisations deliver meaningful, measurableadoption of digital health technologies on the frontline.
The role is focused on turningdigital investment into sustained clinical, operational, workforce and financial valuethrough adoption, change, implementation, optimisation and benefits realisation.
You will work with executive stakeholders across national, regional and providerhealthcare organisations to define future-state digital capabilities, develop transformation strategies and oversee programmes that deliver measurable clinical, operational, workforce and financial outcomes.
The role requires substantial experience leading complex digital adoption, change anddelivery programmes across frontline healthcare environments, including Electronic Patient Record (EPR) deployment and optimisation, clinical workflow redesign, technology-enabled productivity improvement, benefits realisation and supplier or large vendor mobilisation.
You will also play a key role in developing KPMG’s Digital Health capability, includingbuilding propositions, developing reusable methods and assets, coaching juniorcolleagues and helping grow the practice within the wider Technology & Data portfolio.
Description of the role
- Lead large-scale digital adoption, change and delivery programmes that enablefrontline health and care teams to use technology effectively, safely andconsistently.
- Develop digital health strategies, adoption plans, transformation roadmaps andimplementation approaches that connect national priorities with provider-leveloperational delivery and frontline clinical workflows.
- Lead the design and development of major healthcare transformation approaches, frameworks and methodologies, including Centre of Excellence models, reusabledelivery assets and system-wide improvement approaches.
- Lead and assure EPR-enabled transformation and wider health technology delivery, including deployment planning, readiness, change impact assessment, training, adoption, optimisation, stabilisation, benefits tracking and continuous improvement.
- Work with large technology vendors, system integrators and supplier teams toshape delivery plans, manage dependencies, challenge progress, resolveimplementation risks and ensure supplier activity supports client outcomes.
- Translate learning from multiple healthcare organisations into strategicrecommendations, leading practice, thought leadership and reusable transformation models.
- Design future-state operating models, governance frameworks, service deliverymodels and capability development approaches for digitally enabled healthcare organisations.
- Advise executive and Board-level stakeholders on digital investment priorities, valuerealisation, transformation risk, organisational change and digital maturity.
- Lead multidisciplinary client, KPMG and supplier teams across digital adoption, change, clinical engagement, technology delivery, data, cyber, service design andprogramme management.
- Develop productivity, performance measurement and benefits realisation frameworks that enable healthcare organisations to evidence the value of digitaltransformation.
- Identify opportunities to leverage emerging technologies, including agentic AI, automation, Ambient Voice Technology, virtual care, remote monitoring, analyticsand integration platforms, to improve healthcare outcomes and operationalperformance.
- Support the development of KPMG’s market-facing Digital Health propositions, thought leadership and business development activities.
- Coach, mentor and develop Analysts, Assistant Managers and Managers, supporting their consulting, technical and leadership development.
Leadership & Management
- Lead multiple engagement teams and complex transformation workstreams, providing direction, oversight and quality assurance across strategic healthcareprogrammes.
- Coach, mentor and develop Managers, Assistant Managers, Analysts and Graduates, supporting career progression and capability development across the Digital Health practice.
- Build and scale Digital Health capability through development of propositions, reusable delivery methodologies, knowledge assets and thought leadership.
- Build trusted relationships with executive and Board-level stakeholders acrossnational healthcare bodies, Integrated Care Systems, NHS Trusts and providerorganisations.
- Navigate complex healthcare environments where operational priorities, workforcepressures, financial constraints, policy requirements and technology transformationobjectives must be balanced.
- Influence strategic decision-making through the development of evidence-basedrecommendations, executive presentations, transformation strategies and businesscases.
Impact, Risk, Accountability & Governance
- Accountable for the successful delivery of complex Digital Health transformationand adoption programmes, including quality, commercial performance, suppliermanagement, stakeholder satisfaction, benefits delivery and risk management.
- Support growth of KPMG's Digital Health practice through business development, proposition development, market engagement and strategic client relationships.
- Ensure appropriate governance, quality assurance and risk management processesare embedded across engagements, whilst supporting clients to establishsustainable transformation and value realisation approaches.
The People
- Significant experience leading complex digital adoption, change and technologydelivery programmes across provider, regional or national healthcare environments, with a clear focus on frontline clinical and operational adoption.
- Deep understanding of the NHS landscape, including NHS England priorities, Integrated Care Systems, Trust-level challenges, provider operating models and theimplications of national digital health policy.
- Experience designing and developing transformation strategies, deliveryframeworks, Centre of Excellence models or strategic approaches that supportlarge-scale healthcare transformation.
- Strong experience supporting or leading EPR-enabled transformation and widerhealth technology implementation, including deployment, readiness, changemanagement, adoption, optimisation, stabilisation, benefits realisation andproductivity improvement.
- Experience working with major technology vendors, system integrators orimplementation partners, including shaping delivery plans, managing supplierdependencies, challenging vendor assumptions and ensuring delivery remainsaligned to client outcomes.
- Experience engaging frontline clinical, operational and corporate teams tounderstand workflow impact, remove barriers to adoption and support sustainedchanges in ways of working.
- Experience translating learning from multiple healthcare organisations into reusabledelivery models, leading practice, recommendations and improvement frameworks.
- Experience designing operating models, governance frameworks, service deliverymodels and transformation approaches for digitally enabled healthcareorganisations.
- Experience developing productivity, performance measurement, benefits realisationand value tracking approaches for digital health programmes.
- Strong understanding of healthcare technology ecosystems, including EPRsystems, Ambient Voice Technology, virtual care, remote monitoring, analyticsplatforms, integration technologies, automation, AI-enabled tools and emergingdigital health innovations.
- Proven ability to engage, influence and advise executive and Board-level stakeholders.
- Proven experience leading multidisciplinary teams across strategy, transformation, technology, programme delivery, change and data.
- Strong people leadership capability, including coaching, mentoring and developingjunior colleagues across multiple grades and disciplines.
- Experience building consulting capability through proposition development, reusable delivery assets, thought leadership, knowledge sharing and training.
- Strong commercial awareness, including experience supporting sales, businessdevelopment, proposal development and market development activities.
- Exceptional written and verbal communication skills.
- Exceptional Power Point capability, including the ability to develop clear, compellingand visually effective Board-level and executive-level materials.
- Advanced Excel, analytical, modelling and business case development capability.
- Experience using Gen AI and agentic AI tools to improve delivery efficiency, analysis, content development, proposition development and client outcomes.
- Ability to operate at sustained levels of high quality, provide leadership in complexenvironments and support others to deliver under pressure.
- The successful candidate must be willing and able to undertake and acquire SC Clearance
- #J-18808-Ljbffr
Cyber & Digital Health / Digital Adoption Senior Manager employer: KPMG LLP
KPMG is an exceptional employer, offering a dynamic work culture that prioritises professional growth and development within the Cyber Response Services team. Located in London, employees benefit from access to nationally significant incidents and the opportunity to work with high-profile public sector clients, all while receiving investment in certifications and training to enhance their skills in a rapidly evolving field. Join us to make a meaningful impact in cyber resilience and enjoy a collaborative environment that values proactive problem-solving and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Cyber & Digital Health / Digital Adoption Senior Manager
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like KPMG LLP.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at KPMG LLP.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like KPMG LLP, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Cyber & Digital Health / Digital Adoption Senior Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at KPMG LLP.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at KPMG LLP.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to KPMG LLP. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at KPMG LLP. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at KPMG LLP
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research KPMG LLP’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
