Lead CCaaS Architect, Dynamics 365 Expert in Ringway
Lead CCaaS Architect, Dynamics 365 Expert

Lead CCaaS Architect, Dynamics 365 Expert in Ringway

Ringway Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to design innovative CCaaS solutions using Dynamics 365.
  • Company: Join a top global consulting firm with a focus on excellence.
  • Benefits: Competitive salary, career growth, and a dynamic work environment.
  • Why this job: Shape the future of CCaaS and make a real impact in the industry.
  • Qualifications: Extensive experience in Dynamics 365 Customer Service and strong leadership skills.
  • Other info: Be part of a high-performance culture that values innovation.

The predicted salary is between 48000 - 72000 £ per year.

A leading global consulting firm in the UK is seeking a Dynamics 365 Solution Architect to drive the D365 CCaaS practice. The role involves leading a team, designing solutions, and ensuring client satisfaction.

Candidates should have extensive experience within Microsoft Dynamics 365 Customer Service and CCaaS, along with strong leadership and consulting skills.

This position offers an opportunity to shape the future of CCaaS solutions and contribute to a high-performance culture within the team.

Lead CCaaS Architect, Dynamics 365 Expert in Ringway employer: KPMG International Cooperative

As a leading global consulting firm, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that values work-life balance. Join us in the UK to be part of a team that is shaping the future of CCaaS solutions while enjoying the unique advantages of working in a vibrant and diverse location.
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Contact Detail:

KPMG International Cooperative Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead CCaaS Architect, Dynamics 365 Expert in Ringway

✨Tip Number 1

Network like a pro! Reach out to your connections in the Dynamics 365 and CCaaS space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Showcase your expertise! Create a portfolio or a personal website that highlights your projects and achievements in Dynamics 365. This is a great way to demonstrate your skills and make a lasting impression on potential employers.

✨Tip Number 3

Prepare for interviews by practising common questions related to CCaaS and Dynamics 365. Think about how you can showcase your leadership and consulting skills through real-life examples. Confidence is key, so rehearse until you feel ready to shine!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Keep an eye on our listings and make sure your application stands out by tailoring it to the specific role.

We think you need these skills to ace Lead CCaaS Architect, Dynamics 365 Expert in Ringway

Microsoft Dynamics 365
CCaaS
Solution Architecture
Leadership Skills
Consulting Skills
Client Satisfaction
Team Management
Designing Solutions
High-Performance Culture

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 and CCaaS. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership and consulting experience!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Lead CCaaS Architect role. Share specific examples of your past successes and how they relate to driving the D365 CCaaS practice.

Showcase Your Team Leadership Skills: Since this role involves leading a team, make sure to highlight your leadership experiences. We love to see how you've motivated teams in the past and contributed to a high-performance culture!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at KPMG International Cooperative

✨Know Your Dynamics 365 Inside Out

Make sure you’re well-versed in Microsoft Dynamics 365 Customer Service and CCaaS. Brush up on the latest features, best practices, and case studies. Being able to discuss specific examples of how you've implemented solutions will show your expertise.

✨Showcase Your Leadership Skills

As a Lead CCaaS Architect, you'll need to demonstrate strong leadership abilities. Prepare to share experiences where you've successfully led a team or project. Highlight your approach to mentoring others and driving team performance.

✨Understand Client Needs

Familiarise yourself with common client challenges in the CCaaS space. Be ready to discuss how you would approach understanding and addressing these needs. This shows that you’re not just a tech expert but also a consultant who prioritises client satisfaction.

✨Prepare Thoughtful Questions

Interviews are a two-way street! Prepare insightful questions about the company’s vision for CCaaS and how they measure success. This demonstrates your genuine interest in the role and helps you assess if it’s the right fit for you.

Lead CCaaS Architect, Dynamics 365 Expert in Ringway
KPMG International Cooperative
Location: Ringway

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