At a Glance
- Tasks: Manage and deliver payroll projects for diverse clients, ensuring accuracy and compliance.
- Company: Join KPMG, a leading firm with a commitment to client service and operational excellence.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous learning and development.
- Why this job: Make a real impact by managing payroll for both domestic and international clients.
- Qualifications: Experience in payroll management and strong problem-solving skills required.
The predicted salary is between 45000 - 55000 £ per year.
The role of Managers is to manage and assure the delivery of operational payroll projects for KPMG bureau based clients. To provide expert technical support in the delivery of approximately 350 client payrolls, spanning UK, modified, and shadow payrolls for both domestic and international clients. The payroll spans single headcount payrolls to those of circa 500+ employees. The role is designed for a manager with deep payroll expertise, able to operate at pace and under pressure, ensuring accuracy, compliance, and exceptional client service. The manager will be accountable for client service management and service level agreement delivery.
UK Client Payroll Operations – Roles and Responsibilities
- Take ownership of client relationships for defined clients.
- Work with the payroll team both onshore and offshore in processing a portfolio of 350 client payrolls, ensuring timely, accurate, and compliant payroll runs across UK, modified, and shadow payrolls.
- Apply advanced technical knowledge to resolve support closure of escalations, complex payroll queries, including expatriate and international payroll requirements.
- Deliver payrolls to set deadlines, demonstrating resilience and composure under pressure.
- Act as reviewer and conduct checks and reconciliations to ensure payroll outputs meet client expectations and compliance standards.
- Maintain commercial and scope discipline.
- Support onboarding of new clients, ensuring smooth transitions and rapid integration into payroll processes.
- Act as a technical point of contact for payroll queries, providing clear, concise, and solution-oriented responses.
- Collaborate with internal teams to support cross-border payroll delivery and resolve escalations swiftly.
- Contribute to the development of SOPs, checklists, and training materials for payroll operations.
- Share technical insights and best practices with colleagues to support a culture of learning and excellence.
Flexible Working
With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.
Qualifications
- Similar payroll experience, with proven delivery in multi payroll environments.
- CIPP qualification preferred.
- Advanced knowledge of UK regulations including PAYE, NIC and Pension application.
- Demonstrated ability to work at speed, under pressure, and to strict deadlines.
- Strong technical problem-solving skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Proficiency in payroll software (ideally on Sage and/or Star) and Microsoft Office.
- Self-starter, able to work independently and as part of a team.
- Forward-thinking, able to anticipate risks and issues.
- High level of integrity, professionalism, and client-focused.
- Commitment to continuous learning and improvement.
Additional Attributes
- Client payroll bureau experience desirable.
- Experience of expat, shadow or modified payrolls, Disability Confident.
Client Payroll Manager - Birmingham/Manchester in Ringway employer: KPMG International Cooperative
KPMG is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where flexibility is embraced. With opportunities for continuous learning and a commitment to client service excellence, employees can thrive in a supportive environment while managing diverse payroll projects across the UK and internationally. The company's focus on collaboration and innovation ensures that every team member contributes to meaningful outcomes, making KPMG a rewarding place to advance your career.
Contact Details:
KPMG International Cooperative Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Payroll Manager - Birmingham/Manchester in Ringway
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry, especially those who work at KPMG or similar firms. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss UK payroll regulations and your experience with complex payroll scenarios. We want you to shine!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled payroll challenges in the past. This will demonstrate your ability to handle the pressure that comes with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Payroll Manager - Birmingham/Manchester in Ringway
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Payroll Manager. Highlight your experience with payroll systems, compliance, and client management. We want to see how your skills match up with what we’re looking for!
Showcase Your Expertise:Don’t hold back on your technical knowledge! Share specific examples of how you've tackled complex payroll issues or improved processes in previous roles. This is your chance to shine and show us you’re the expert we need.
Craft a Compelling Cover Letter:Your cover letter should tell a story about your journey in payroll management. Explain why you’re passionate about this field and how you can contribute to our team. Keep it engaging and relevant to the job description!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at KPMG International Cooperative
✨Know Your Payroll Stuff
Make sure you brush up on your payroll knowledge, especially UK regulations like PAYE, NIC, and pensions. Being able to discuss these topics confidently will show that you’re the expert they need for managing those 350 client payrolls.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled complex payroll queries in the past. Think about situations where you resolved escalations or dealt with international payroll requirements. This will highlight your technical problem-solving skills and ability to work under pressure.
✨Showcase Your Client Management Experience
Be ready to talk about your experience in managing client relationships. Share specific instances where you ensured exceptional client service and met service level agreements. This will demonstrate your accountability and commitment to client satisfaction.
✨Prepare for Team Collaboration Questions
Since this role involves working with both onshore and offshore teams, think of examples that showcase your teamwork skills. Discuss how you’ve collaborated with others to deliver payrolls on time and how you’ve contributed to developing training materials or SOPs.
