Managed Services Director - Global Compliance & Transformation (GCT)

We are offering full‑time roles with flexible working arrangements which include early or late starts to fit around other commitments, shorter working days, and more. We would be happy to discuss your specific requirements and our range of flexible working arrangements in more detail, should that be of interest. You will also have the opportunity to develop your career in a dynamic part of the business, within a team that embraces diversity and personal development.

Key Service Offerings

• Managed Services: Provide compliance services to global clients across a range of tax, accounting, and transfer pricing obligations under a managed service arrangement.
• Technology: Help clients leverage the right technology, tools, and platforms to transform their tax function.
• Tax Operating Model: Collaborate with clients to build and operate a leading tax function, managing tax risk, opportunities, reputation, and compliance.
• Data Management: Support client tax teams to maximise the use of data available in the organisation to effectively manage the tax function.

Specialist Opportunities

• Managed Services: Lead the overall delivery of global or large UK tax, accounting, compliance, and reporting projects. Applicants should be skilled in one or more of the following areas: tax reporting, transfer pricing, direct and indirect tax, statutory accounting, along with project management experience or experience managing multi‑jurisdictional projects, transitions, and transformations.
• Technology Transformation: Lead technology solutions projects and drive new opportunities across Corporate and/or Financial Services clients. Experience in financial and trading systems, ERP, and tax technology solutions (e.g., FICO qualified, Thomson Reuters Certified Implementer) is desirable.
• Tax Operating Model: Design, build, and manage various aspects of the Tax Operating Model, including tax transformation, compliance and reporting managed services & co‑sourcing, tax process design, and tax governance. Skills in designing and implementing tax strategies and establishing target operating models for tax functions are highly valued.
• Data Management: Deploy data‑focused solutions that enable automation; implement and configure technology; experience with Azure data lakes and similar technologies. Statutory and tax space experience is helpful but not mandatory.

Roles and Responsibilities

• Build an internal network within the wider tax and advisory practices of our firm.
• Establish and maintain strong business relationships with both existing and new clients.
• Confidently interact at the most senior levels internally and externally, while also fostering strong relationships with peers and more junior team members.
• Lead the business development process, progressing leads to sales and taking responsibility for contract negotiation and agreement.
• Lead the overall delivery of global and large UK tax and accounting compliance and reporting managed service projects.
• Lead the implementation of managed service and transformation solutions to ensure widespread adoption across client business units.
• Oversee the implementation of technology solutions to support the delivery of our managed service solutions.
• Ensure effective governance and issue resolution.
• Support clients with broader tax operational areas, including managing key risks, embedding controls, operating model design, and identifying transformation opportunities.
• Lead transformation projects ranging from redesigning processes to developing Centres of Excellence and upskilling client teams.
• Identify opportunities for additional services that clients may need and liaise with subject matter specialists.
• Coach and support team members.
• Adhere to KPMG best practices and policies.
• Maintain a positive and enthusiastic approach when engaging with diverse stakeholders.
• Demonstrate strong resilience, adaptability, and the ability to work effectively under pressure.
• Be an effective networker with the ability to understand client needs.
• Manage your own workload, as well as the workloads of others in your team.

Qualifications and Experience

• Proactive, curious, and committed individuals invested in self‑development and continuous learning.
• Strong understanding of Tax and/or Statutory Accounting compliance processes.
• Resilient, adaptable, and experienced in leading successful teams.
• Excellent communication skills (both written and oral) with strong attention to detail.
• Ability to review complex technical aspects while maintaining an overall strategic and customer‑service focused perspective for all client deliverables.
• Network confidently and communicate knowledgeably with all levels within a professional services environment, including Managers, Senior Managers, Directors, and Partners.
• Strong business development and client‑facing skills with a proven history of identifying opportunities and converting them into commercial projects.
• Excellent project management skills.

Disability Confident

At KPMG, we are a Disability Confident Employer. We will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.

About KPMG GCT

At KPMG, we have reimagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG's GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting, and statutory accounting obligations through outsourcing, co‑sourcing, transformation, and technology. Our clients leverage KPMG's compliance and transformation expertise and technology to drive enhanced visibility, greater efficiency, and improved risk management across their organisation. Ultimately, we prepare groups for the future of digital compliance, helping them develop a sustainable, technology‑enabled, and holistic future‑state operating model. We are winning new clients and rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway platform. This is an exciting time to be part of our GCT team at KPMG, where reimagining tax is a strategic priority for our UK and global business. Our diverse client base ranges from mid‑market to FTSE‑listed groups, and from public sector to real estate and financial services, meaning the role involves working across clients of all sizes and a wide range of sectors.