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- Tasks: Lead a team to design innovative CCaaS solutions using Dynamics 365.
- Company: Join a top global consulting firm with a focus on excellence.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Shape the future of CCaaS and make a real impact in the industry.
- Qualifications: Extensive experience in Dynamics 365 Customer Service and strong leadership skills.
- Other info: Be part of a high-performance culture that values collaboration and innovation.
The predicted salary is between 48000 - 72000 £ per year.
A leading global consulting firm in the UK is seeking a Dynamics 365 Solution Architect to drive the D365 CCaaS practice. The role involves leading a team, designing solutions, and ensuring client satisfaction.
Candidates should have extensive experience within Microsoft Dynamics 365 Customer Service and CCaaS, along with strong leadership and consulting skills. This position offers an opportunity to shape the future of CCaaS solutions and contribute to a high-performance culture within the team.
Lead CCaaS Architect, Dynamics 365 Expert in Didsbury employer: KPMG International Cooperative
Contact Detail:
KPMG International Cooperative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead CCaaS Architect, Dynamics 365 Expert in Didsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the Dynamics 365 and CCaaS space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website that highlights your projects and achievements in Dynamics 365. This is your chance to shine and demonstrate how you can lead a team and design innovative solutions.
✨Tip Number 3
Prepare for interviews by practising common questions related to CCaaS and Dynamics 365. Think about how you can illustrate your leadership skills and client satisfaction strategies with real-life examples. We want you to stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform. Let’s get you that Lead CCaaS Architect role!
We think you need these skills to ace Lead CCaaS Architect, Dynamics 365 Expert in Didsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 and CCaaS. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about leading a team in the D365 CCaaS space. We love seeing candidates who can articulate their vision and how they can contribute to our high-performance culture.
Showcase Leadership Skills: Since this role involves leading a team, make sure to highlight your leadership experience. Share examples of how you've successfully managed teams or projects in the past, and how you’ve ensured client satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at KPMG International Cooperative
✨Know Your Dynamics 365 Inside Out
Make sure you’re well-versed in Microsoft Dynamics 365 Customer Service and CCaaS. Brush up on the latest features, best practices, and case studies. Being able to discuss specific examples of how you've implemented solutions will show your expertise.
✨Showcase Your Leadership Skills
As a Lead Architect, you'll need to demonstrate strong leadership abilities. Prepare to share experiences where you've successfully led a team or project. Highlight your approach to mentoring others and how you foster a collaborative environment.
✨Understand Client Needs
Familiarise yourself with common client challenges in the CCaaS space. Be ready to discuss how you would approach understanding and addressing these needs. This shows that you’re not just technically skilled but also client-focused.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the company’s vision for CCaaS and how they measure success. This demonstrates your genuine interest in the role and helps you assess if it’s the right fit for you.
