At a Glance
- Tasks: Lead the delivery of innovative ServiceNow HRSD solutions that enhance employee experiences.
- Company: Join KPMG's dynamic team transforming HR service delivery with cutting-edge technology.
- Benefits: Competitive salary, professional development, and opportunities to work on high-profile projects.
- Other info: Collaborate with multidisciplinary teams in a fast-paced environment for excellent career growth.
- Why this job: Make a real impact by improving HR operations and driving digital transformation.
- Qualifications: Experience in ServiceNow HRSD implementations and strong communication skills required.
The predicted salary is between 69750 - 85250 £ per year.
As a Powered HR Service Now HRSD Assistant Manager, you will help organisations transform their HR service delivery capabilities by designing and implementing Service Now HRSD solutions that improve employee experiences and operational efficiency.
Working closely with business and technical stakeholders, you will translate requirements into scalable solutions, support delivery teams and contribute to successful transformation outcomes.
You will combine technical expertise with client engagement to deliver innovative solutions that create measurable value.
- What you'll be doing
- Own the successful delivery of end-to-end Service Now HRSD solution components, ensuring they meet client requirements, quality standards and project objectives.
- Design scalable, secure, reusable and maintainable Service Now HRSD solutions aligned with platform standards and leading practice.
- Lead technical design, configuration and development activities, including hands-on support for integrations, scripting and platform configuration where required.
- Translate HR business requirements into solution architecture that improves service delivery and employee experience.
- Guide onshore and offshore developers, using effective governance and quality assurance to deliver robust technical outcomes.
- Facilitate technical discussions and solution design workshops, building trusted relationships with client and delivery stakeholders.
- Provide technical leadership throughout implementation programmes and support successful transformation outcomes.
- Contribute Service Now HRSD expertise to propositions, reusable assets, proposals, demonstrations and pre-sales activities that strengthen KPMG's Powered HR offering.
Demonstrable experience delivering Service Now HRSD implementations and transformation programmes, with strong functional and technical knowledge of the platform.
- Ability to translate HR business requirements into practical technology solutions and scalable technical designs.
- Knowledge of HR processes and employee service delivery models, supported by strong client-facing communication and stakeholder management skills.
- Experience working across multidisciplinary teams in complex, fast-paced and evolving delivery environments, including situations where requirements may be ambiguous.
- Service Now Certified System Administrator and Service Now Certified Implementation Specialist - Human Resources certifications.
- Degree-level education or equivalent experience.
- Experience with additional Human Capital Management (HCM) platforms such as Workday, Oracle or Success Factors is desirable.
- About the team
Our Advisory capability brings our Consulting and Deal Advisory businesses together as one team, combining our expertise and talent.
We solve business challenges, helping our clients to realise their growth ambitions, from strategy to transaction and through to transformation.
By using our multidisciplinary technical teams, Technology and Data collaborates across Advisory to build integrated solutions and bring end to end propositions to our clients, creating value through technology.
We support clients across a wide range of challenges within a transformation lifecycle - from setting their strategy, ensuring regulatory compliance, through to transformative implementation.
Powered Enterprise is KPMG's market-leading business transformation approach, combining cloud technology, leading practice processes and KPMG's six-layer Target Operating Model.
It enables organisations to accelerate transformation, improve decision-making and realise value more quickly.
The Powered Apps team brings together functional and technology specialists who deliver large-scale transformation programmes across Service Now HRSD, Workday, Oracle and Coupa.
Working across private and public sector organisations, the team helps clients modernise HR operations, enhance employee experiences and unlock the value of digital transformation.
As demand grows, you will work on high-profile, business-critical programmes at the forefront of HR technology and innovation.
ServiceNow Assistant Manager in City of Westminster employer: KPMG International Cooperative
KPMG International Cooperative is an exceptional employer that values flexibility and work-life balance, offering remote and hybrid options for the Oracle EPM Consultant role. With a strong commitment to employee growth, KPMG provides ample opportunities for professional development in a collaborative and innovative work culture, making it an ideal place for those seeking meaningful and rewarding employment in Birmingham.
Contact Details:
KPMG International Cooperative Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Assistant Manager in City of Westminster
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at KPMG International Cooperative!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at KPMG International Cooperative.
We think you need these skills to ace ServiceNow Assistant Manager in City of Westminster
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at KPMG International Cooperative. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to KPMG International Cooperative and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at KPMG International Cooperative. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to KPMG International Cooperative's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at KPMG International Cooperative
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with KPMG International Cooperative.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at KPMG International Cooperative will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact KPMG International Cooperative and how you would contribute to adapting HR strategies.
