Role Overview
The Procurement Process Manager will own the end-to-end lifecycle of Global Procurement processes, ensuring processes and Standard Operating Procedures are clearly defined, consistently applied, and aligned with policy, systems, and operational requirements. The role will lead Global Procurement's change governance, owning the end-to-end process for reviewing, approving, and implementing process updates in a structured and controlled way.
What You Will Do
The Process Manager will lead Global Procurement's change governance, own and maintain all Global Procurement process documentation, and provide clear, practical guidance on how processes work. They will also drive cross-functional collaboration to ensure process changes are understood, tested, and smoothly implemented within broader project and transformation initiatives.
Why It Might Be a Fit
This role is critical in enabling consistent, compliant, and scalable GP operations by strengthening governance, audit readiness, and sustainable change adoption across Global Procurement, business stakeholders, member firms, and suppliers. The successful candidate will have significant experience in process documentation, process management, communications, compliance, Procurement or business operations, and a proven ability to design, simplify, and govern end-to-end processes.
Requirements
- Bachelor's degree (or equivalent experience) in Business Administration, Supply Chain, Procurement, Operations, Risk, or related discipline.
- Lean Six Sigma (Green Belt or above), Process Excellence, or Continuous Improvement certification (or equivalent experience).
- Change Management certification (e.g. Prosci, APMG, or equivalent).
- Good understanding of leading procurement platform (e.g., Coupa, Ariba, SAP SRM, ServiceNow S2P), with the ability to connect system capabilities to process design and governance needs.
- Audit, Risk, or Compliance certification (e.g. CISA, CIA, CRISC) is a plus.
- Significant experience in process documentation, process management, communications, compliance, Procurement or business operations.
- Proven ability to design, simplify, and govern end-to-end processes, including use of swimlane diagrams.
- Experience delivering process improvement in complex or evolving environments.
- Strong understanding of audit, risk, and governance requirements, with a track record of maintaining audit-ready processes and supporting timely audit submissions.
- Experience with content and knowledge management platforms (e.g. SharePoint).
- Confident stakeholder manager, able to influence senior stakeholders and drive alignment without formal authority.
- Experience leading process and governance change adoption with minimal operational disruption.
- Practical use of AI and automation tools (e.g. Copilot, workflow automation, content generation) to improve efficiency, governance, and audit readiness.
Benefits
- Flexible working arrangements
- Inclusion and diversity initiatives
- Disability support
