Head of Digital Solutions - Group Digital

Head of Digital Solutions - Group Digital

Full-Time 61816 - 75552 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the strategy and performance of Corporate Services technology platforms.
  • Company: Join KPMG, a global leader in Audit, Tax, and Technology services.
  • Benefits: Competitive salary, career development, and a dynamic work environment.
  • Other info: Opportunity to influence strategic decisions and lead a talented team.
  • Why this job: Drive innovation and transformation in a collaborative, high-impact role.
  • Qualifications: Proven leadership in technology and product management required.

The predicted salary is between 61816 - 75552 £ per year.

Group Head of Digital Solutions (Group Corporate Services)

Location: UK or Switzerland (Reading/London/Zurich preferred)

Business unit: Group Digital

Reports to: Group Chief Information Officer (CIO)

Direct reports: Senior Managers/Directors across Corporate Services Product Management, Technology Enablement, Process Excellence, and Vendor Governance

KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 20,000 colleagues, we bring our creativity and insight to our clients' most critical challenges. With offices across the UK and Switzerland, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Group Digital is the UK and Switzerland firm’s internal technology division and is accountable for delivering a range of services across the Firm. Taking a holistic approach, this includes gathering requirements, solution design, build and run and the execution of complex change portfolios focused on security, data, core infrastructure and business applications.

Role Purpose: As Group Head of Digital Solutions (Group Corporate Services), you will own the strategy, governance, and performance of Corporate Services technology platforms and products. This includes end-to-end accountability for the product lifecycle, covering people, process, technology, and budgets for platforms such as SAP Hana, SuccessFactors, Microsoft CRM, Replicon, ProFinda, ServiceNow, and other core business applications. You will ensure that Corporate Services technology delivers reliable, secure, and cost-effective solutions aligned to business needs, regulatory requirements, and KPMG's values. The role requires strong leadership in stakeholder engagement, vendor management, and talent development to drive operational excellence and transformation.

Key Accountabilities:

  • Strategic Leadership & Governance: Define and maintain the Corporate Services technology strategy, ensuring alignment with Group Digital and firm-wide priorities. Chair governance forums for Corporate Services technology; provide executive-level reporting on product performance, risk, value delivery, and compliance.
  • Product Ownership & Lifecycle Management: Own the end-to-end product management framework for Corporate Services platforms, from ideation to retirement. Drive adoption of best practices in process optimisation, user-centric design, and continuous improvement.
  • Technology Enablement & Transformation: Oversee the selection, integration, running and optimisation of platforms such as SAP Hana, SuccessFactors, Microsoft CRM, Replicon, ProFinda, ServiceNow, and others. Ensure robust data governance, process automation, and technology innovation are embedded in all solutions.
  • Financial Stewardship: Own budgets and cost models for Corporate Services technology portfolios; optimise spend through prioritisation, vendor management, and value realisation. Implement transparent reporting on investment, ROI, and cost-to-serve for Corporate Services initiatives.
  • People & Leadership: Build and lead a high-performing, multidisciplinary team across product management, technology enablement, and process excellence. Promote an inclusive culture and champion capability uplift in Corporate Services technology and product ownership.
  • Vendor & Ecosystem Management: Act as executive sponsor for strategic partnerships with technology vendors and service providers. Lead commercial negotiations and ensure contractual obligations are met.
  • Stakeholder Engagement: Act as the senior point of contact for Corporate Services technology with business units and executive stakeholders. Influence strategic decisions on technology investments and product priorities.

Success Measures:

  • Delivery of Corporate Services technology products aligned to business strategy and user needs.
  • Adoption rates and measurable business impact of Corporate Services solutions.
  • Compliance with regulatory and audit standards.
  • Cost optimisation and forecast accuracy.
  • Positive stakeholder feedback and vendor performance ratings.

Qualifications, Skills & Experience:

Essential: Proven leadership at senior level in Corporate Services technology, product management, or business applications. Deep knowledge of platforms such as SAP Hana, SuccessFactors, Microsoft CRM, Replicon, ProFinda, ServiceNow, and related technologies. Strong experience managing budgets, vendor ecosystems, and multidisciplinary teams. Ability to influence at Board and Executive Committee level.

Desirable: Experience delivering Corporate Services technology at scale across multiple jurisdictions. Familiarity with regulatory frameworks and process optimisation standards.

Head of Digital Solutions - Group Digital employer: KPMG Careers

KPMG is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration across its UK and Switzerland offices. As the Group Head of Digital Solutions, you will lead a talented team in delivering cutting-edge technology solutions while benefiting from extensive professional development opportunities and a commitment to inclusivity. With a focus on operational excellence and strategic impact, KPMG empowers its employees to thrive in their careers while making a meaningful difference for clients and communities alike.

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Contact Details:

KPMG Careers Recruitment Team

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We think you need these skills to ace Head of Digital Solutions - Group Digital

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