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- Tasks: Provide exceptional customer service and support in a vibrant leisure complex.
- Company: Join a leading company with a strong presence in the UK maintenance sector.
- Benefits: Competitive salary, career progression, and a dynamic work environment.
- Why this job: Perfect for ambitious individuals looking to grow within a supportive team.
- Qualifications: Experience in administration and excellent communication skills required.
- Other info: Permanent role with Monday to Friday hours, offering a chance to innovate.
The predicted salary is between 26000 - 26000 £ per year.
They are looking to recruit a highly experienced administrator based at a prestigious Leisure Complex in Liverpool. To provide exceptional customer service and business support in order to contribute to the continued growth and success of the business. This is a fantastic opportunity for someone who is ambitious with the drive to progress within the company!
Duties:
- Answer customer switchboard calls efficiently and transfer to the correct department
- Ensure documentation is maintained and readily available using company systems e.g. Hazard Reports, training & competency records, eLogbooks, PPE, toolbox talks.
- Log tasks on Concept Helpdesk system and assign to the correct engineer
- Monitor CAFM system on site including PPM records and reactives ensuring that we remain within contractual SLA
- Running CAFM Reports as required.
- Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
Requirements:
- Administration experience.
- Excellent communication skills - both written and verbal
- Customer service experience
- Good working knowledge of Microsoft Office
- Experience in Maximo and Concept would be advantageous.
This is a permanent position. Monday - Friday 8am-5pm. Up to £26,000.
Administration (Facilities Managment) in Liverpool employer: kpm media ltd
Contact Detail:
kpm media ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration (Facilities Managment) in Liverpool
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since excellent verbal and written communication is key for this role, try role-playing common interview questions with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your customer service experience! Think of specific examples where you've gone above and beyond for a customer. This will demonstrate your commitment to exceptional service, which is crucial for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for ambitious individuals ready to grow with us!
We think you need these skills to ace Administration (Facilities Managment) in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your administration experience and customer service skills, as these are key for this position. We want to see how your background aligns with what they're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've contributed to previous teams and how you can bring that same energy to this position.
Show Off Your Communication Skills: Since excellent communication is a must-have, make sure your application reflects this. Keep your language clear and concise, and double-check for any typos or errors. We want to see that you can communicate effectively right from the start!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at this fantastic leisure complex in Liverpool!
How to prepare for a job interview at kpm media ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its operations. Research their leisure complex in Liverpool and understand how your role as an administrator fits into their overall success. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about specific situations that highlight your communication skills and ability to handle challenges effectively.
✨Get Comfortable with Tech
Brush up on your knowledge of Microsoft Office and any experience you have with systems like Maximo and Concept. Be ready to discuss how you’ve used these tools in previous roles, as this will demonstrate your technical proficiency and readiness to hit the ground running.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, opportunities for progression within the company, or how they measure success in the administration role. This shows you’re not just interested in the job, but also in how you can grow with the company.