At a Glance
- Tasks: Oversee service delivery across multiple sites, ensuring top-notch customer experience.
- Company: Dynamic facilities management company focused on growth and innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional development.
- Other info: Join a supportive team with excellent career advancement opportunities.
- Why this job: Lead diverse teams and make a real impact on client satisfaction and safety.
- Qualifications: Strong focus on Health and Safety, with experience in facilities management.
The predicted salary is between 40000 - 50000 € per year.
The Facilities Manager will have overall responsibility for service delivery across two client sites, including Cleaning, Catering, Security, Helpdesk, Engineering, and the overall customer experience. They should understand the overall strategy for the Account and support the Account Director in planning and execution to deliver growth and profitability.
Line Manage the teams on site including Hard FM, Security, Cleaning and Catering as well as specialist subcontractors, ensuring that the team fully understand their roles, standards and processes.
Responsibilities- Ensure that the site operations are fully up to date and compliant with all Health and Safety legislation and Statutory Compliance and to drive a positive, health and safety culture within the team.
- Ensure that Risk Assessments and Safe Systems of Work are in place and available for all aspects of the service delivery.
- Lead the team towards TFM delivery and the Lighthouse Contract model.
- Control financial commitment within the limits set by the Account Director and Commercial Manager.
- Maintain effective lines of communication amongst the team and with the client stakeholders.
- Develop and foster strong working relationships with the key client stakeholders.
- Strong Health and Safety focus. (Holding IOSH Managing Safely as a minimum)
- Ideally Key Account Manager certified or pending certification.
- Excellent Financial / P&L understanding.
- Enhanced Customer and Client focus - with demonstrable experience in customer facing, Facilities Management, ideally in an industrial / manufacturing environment.
- Strong Supplier management experience, especially of managing suppliers in a similar type of environment.
- Evidence of managing performance and identifying improvements through the use of management data.
Facilities Manager in Hereford employer: kpm media ltd
As a Facilities Manager with us, you will thrive in a dynamic work environment that prioritises employee well-being and professional growth. Our commitment to fostering a collaborative culture ensures that you will have the support and resources needed to excel in your role while contributing to the overall success of our client sites. With a strong focus on health and safety, competitive benefits, and opportunities for career advancement, we are dedicated to making your experience both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager in Hereford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet with hiring managers or recruiters, be ready to discuss your experience in managing teams and ensuring compliance with health and safety regulations. Use specific examples to demonstrate how you've driven improvements in previous roles.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Facilities Manager in Hereford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in service delivery, team management, and any relevant qualifications like IOSH Managing Safely. We want to see how your background aligns with our needs!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your ability to drive growth, manage budgets, and improve customer satisfaction. We love seeing how you’ve made a difference in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re passionate about the Facilities Manager position and how your skills can contribute to our team. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at kpm media ltd
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Facilities Manager. Brush up on your knowledge of Health and Safety legislation, financial management, and customer service strategies. Being able to discuss these topics confidently will show that you’re serious about the role.
✨Showcase Your Leadership Skills
Since you'll be managing teams across various services, prepare examples of how you've successfully led teams in the past. Think about specific situations where you improved team performance or resolved conflicts. This will demonstrate your capability to manage and motivate staff effectively.
✨Understand the Client's Needs
Research the company and its clients thoroughly. Understand their goals and challenges, especially in relation to service delivery. This will help you tailor your responses during the interview and show that you’re proactive about meeting client expectations.
✨Prepare Questions
Have a few thoughtful questions ready for the interviewer. Ask about their current challenges in facilities management or how they measure success in this role. This not only shows your interest but also gives you valuable insights into the company’s priorities.
