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- Tasks: Manage high-end residential developments and estates, ensuring top-notch service for residents.
- Company: Prestigious Managing Agent in Surrey with a focus on excellence.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in luxury property management.
- Qualifications: Experience in block management and strong customer service skills required.
- Other info: Opportunity to work with high-profile clients and develop your career in property management.
The predicted salary is between 40000 - 50000 £ per year.
My client is an established Managing Agent in Surrey that provides a prestige service to a client base of high end developments and estates. They have requested that I source an experienced property professional to manage a portfolio of residential developments and estates remotely at the moment with occasional visits to the office. They require someone with experience of managing blocks and estates, ideally at Associate level with the IRPM.
Key duties and responsibilities:
- Meet and interact with residents in a customer friendly and professional manner.
- Ensure reasonable resident issues and service requests are addressed promptly.
- Reporting to Senior Management and the Client on the facilities and block management aspect of the portfolio as and when required.
- Manage annual service charge budgets and oversee ground rent and service charges including interim and final invoicing and collection.
- Identify incidents and maintenance issues and direct action where appropriate.
- Ensure health and safety guidelines are adhered to and all risks to visitors, staff and residents are removed or reported.
- Carry out block/works and inspections.
- Organise and supervise repair, maintenance and, if required, improvement works under existing contracts or arrangements.
- Appoint and manage caretakers and contractors as required to provide or perform services on behalf of the freeholder and/or tenants.
- Monitor the performance of caretakers and contractors generally to assure value for money and quality of service.
- Ensure that the service complies with all statutory and regulation provisions and requirements including Health & Safety.
- Establish and maintain a good working relationship with third party suppliers (such as contractors and agents).
- Attend meetings as may be required from time to time in fulfilment of the service obligations, including Residents Management Meetings out of hours as may be required from time to time.
- Approve for payment invoices and ensure that no financial liabilities are committed without adequate funding available.
- Read all leases and other documents to understand fully the covenants and obligations required to be performed on behalf of clients, including the management of breaches of covenant.
- Comply with Statutory provisions in relation to any proposed works or expenditure.
- Attend Court and such Tribunals as may from time to time be required to give evidence in support of the client's position.
- Manage enquiries from lessees and their Solicitors.
- Manage insurance claims via brokers and/or loss adjusters.
Block Property Manager in Banstead employer: kpm media ltd
Contact Detail:
kpm media ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Property Manager in Banstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums where you can meet potential employers and other professionals. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its portfolio of developments. Be ready to discuss how your experience aligns with their needs, especially in managing blocks and estates. We want you to shine and show them why you’re the perfect fit!
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your previous work in property management. Include examples of budgets you've managed, issues you've resolved, and any health and safety compliance you've overseen. We believe this will set you apart from the competition!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you to join our network. Let’s make it happen together!
We think you need these skills to ace Block Property Manager in Banstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience in managing blocks and estates. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Customer Service Skills: Since interacting with residents is key, include examples of how you've handled customer issues professionally. We want to see that you can keep our residents happy!
Highlight Financial Acumen: Mention your experience with managing service charge budgets and invoicing. This role requires someone who can handle finances well, so let us know how you've done this in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at kpm media ltd
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of residential developments and estates you'll be managing. Familiarise yourself with common issues that arise in block management and think about how you would address them. This will show your potential employer that you're proactive and knowledgeable.
✨Demonstrate Your Customer Service Skills
Since you'll be interacting with residents regularly, prepare examples of how you've successfully handled resident issues in the past. Highlight your ability to remain professional and friendly, even in challenging situations. This will reassure the interviewer that you can maintain a positive relationship with residents.
✨Be Ready to Discuss Financial Management
As managing service charge budgets is a key responsibility, brush up on your financial skills. Be prepared to discuss how you've managed budgets in previous roles, including invoicing and collection processes. Showing confidence in this area will demonstrate your capability to handle the financial aspects of the role.
✨Understand Health & Safety Regulations
Health and safety compliance is crucial in property management. Make sure you are familiar with relevant regulations and can discuss how you've ensured compliance in past roles. This knowledge will highlight your commitment to maintaining a safe environment for residents and staff.