At a Glance
- Tasks: Help clients succeed with our commodities and energy insights platform through onboarding and tailored campaigns.
- Company: Kpler, a leading company in commodities data based in London.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and client satisfaction.
- Why this job: Make a real impact by driving client success and building strong relationships.
- Qualifications: Experience in customer success and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
Kpler, based in London, is seeking a Customer Success Manager to help strategic clients across Europe achieve their goals with our commodities, energy and maritime insights platform.
You will manage onboarding, drive adoption, and deliver tailored engagement campaigns while collaborating with Sales, Product, and Engineering to ensure client success and renewal growth.
The role emphasizes proactive relationship-building and data-driven impact storytelling.
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We think you need these skills to ace Senior CSM - Global Commodities & Data Platform
Customer Success Management
Onboarding
Client Engagement
Relationship Building
Data-Driven Storytelling
Collaboration with Sales
Collaboration with Product
