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- Tasks: Service and maintain specialist equipment while delivering top-notch customer service.
- Company: Join a leading manufacturer with a focus on structured travel and project work.
- Benefits: Earn £17.59 p/h, enjoy flexible hours, 25 days holiday, and great pension contributions.
- Other info: Enjoy a supportive team environment with opportunities for training and growth.
- Why this job: Make a real difference in customer satisfaction while developing your technical skills.
- Qualifications: Mechanical and electrical skills are essential; customer service experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We’re hiring for a Service Engineer to join a specialist manufacturer, supporting customers across the UK with servicing, maintenance, and technical expertise. Unlike many field service roles, this position offers a more structured approach to travel and site work, with engineers typically remaining within the same area or on the same project for longer periods rather than travelling somewhere different every day.
What’s on offer?
- £17.59 p/h
- Mon – Fri | 35 hour week | flexible hours
- Structured travel and project planning
- 25 days holiday + 8 bank holidays
- 6% employer pension contribution
- Healthcare cashback plan
- Computer scheme
- Cycle to work scheme
What will you be doing as a Service Engineer?
- Servicing and maintaining specialist industrial safety equipment on customer sites
- Delivering a high level of customer service and acting as the face of the business
- Supporting internal teams (sales, admin, operations) when required
- Identifying cross-sell opportunities and promoting service plans
- Completing critical field service tasks to agreed standards
- Managing van stock levels and keeping tools and parts organised
- Completing all documentation accurately (timesheets, site reports, expenses)
- Following company and site safety rules at all times
- Attending training sessions and technical meetings
What will you need?
- Strong mechanical, electrical...
Service Engineer employer: Kpj Recruitment
Contact Detail:
Kpj Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or workshops, and don’t be shy about asking for advice. You never know who might have a lead on that perfect Service Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects and achievements. This is a great way to demonstrate your expertise in servicing and maintaining equipment, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to service engineering. Think about scenarios where you’ve delivered excellent customer service or solved technical issues. We want you to shine when it’s your time to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Service Engineer role. We want to see how your background aligns with servicing and maintaining equipment, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this position and how you can contribute to our team. We love seeing genuine enthusiasm and a bit of personality.
Showcase Your Customer Service Skills: Since this role involves being the face of the business, make sure to highlight any customer service experience you have. We want to know how you’ve gone above and beyond for customers in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Kpj Recruitment
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge. Familiarise yourself with the specific equipment you'll be servicing and maintaining. This will not only show your technical expertise but also your genuine interest in the role.
✨Customer Service is Key
Since this role involves being the face of the business, think about examples from your past experiences where you've delivered excellent customer service. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Organisational Skills Matter
The job requires managing van stock levels and keeping tools organised. Prepare to talk about how you stay organised in your work. You might even want to share a system or method that has worked for you in the past.
✨Safety First
Familiarise yourself with safety protocols relevant to field service roles. Be prepared to discuss how you prioritise safety in your work and any experiences where you’ve had to follow strict safety rules. This shows you take the role seriously and are committed to maintaining a safe working environment.