At a Glance
- Tasks: Support clients and teams with admin and customer service tasks in a dynamic environment.
- Company: Join a people-focused organisation that values quality and teamwork.
- Benefits: £25,000 p/a, hybrid working, and a supportive team culture.
- Other info: 12-month fixed-term contract with opportunities for growth.
- Why this job: Build valuable experience while making a real impact on client satisfaction.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 25000 - 25000 £ per year.
We are hiring for a Client Services Administrator to join a growing, people-focused organisation on a 12-month fixed-term contract, supporting customers and internal teams through a mix of admin and customer service tasks. This role is ideal for someone who enjoys working with people, keeping things organised, and being part of a team that values quality, care and attention to detail.
What’s on offer?
- £25,000 p/a
- Mon-Fri 9am-5pm
- 12-month fixed term contract
- Hybrid working
- Supportive, team-focused environment
- Great opportunity to build experience in a structured role
What will you be doing as a Client Services Administrator?
- Acting as a primary point of contact for client enquiries via phone and email
- Handling queries with a professional, solutions-focused approach
- Processing client orders and account information accurately
- Maintaining and updating client data across internal systems
- Supporting a high-quality client experience throughout
- Recording and tracking all client interactions
- Working with internal teams to resolve queries efficiently
What will you need?
- Experience in a customer-facing or support-focused role
- Confident communicating via phone and email
- Previous experience in an administrative or process-driven environment
Interested? Apply today or speak with Caitlin at KPJ Group for more information between 9:00am-5:00pm Monday-Friday.
Client Services Administrator in West Bromwich employer: KPJ Group
Join a dynamic and people-focused organisation as a Client Services Administrator, where you will thrive in a supportive, team-oriented environment that prioritises quality and attention to detail. With a competitive salary of £25,000 per annum, hybrid working options, and a structured role that offers valuable experience, this is an excellent opportunity for those looking to grow their career while making a meaningful impact on client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Administrator in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Client Services Administrator role. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of client communication, get comfortable chatting on the phone. Try mock calls with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've kept things organised in previous roles. This will highlight your attention to detail, which is key for this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our supportive, team-focused environment.
We think you need these skills to ace Client Services Administrator in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express why you’re excited about joining our team and how you can contribute to our supportive environment. Keep it friendly and professional!
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure your application reflects your confident communication style. Whether it’s through your writing or examples of past experiences, let us see your people skills!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at KPJ Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Client Services Administrator. Familiarise yourself with the tasks mentioned in the job description, like handling client enquiries and maintaining data. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about working with people, be prepared to share examples of how you've successfully interacted with clients or colleagues in the past. Think of specific situations where you resolved issues or provided excellent service, as this will highlight your customer-facing experience.
✨Be Organised and Detail-Oriented
As an administrator, attention to detail is key. During the interview, mention any tools or methods you use to stay organised, whether it's digital tools or traditional lists. This will show that you can maintain accuracy and efficiency in your work, which is crucial for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of clients you'll be working with, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
