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- Tasks: Be the go-to person for customer queries and ensure a smooth order process.
- Company: Join a well-established manufacturer in Glossop with a supportive team.
- Benefits: Earn £14 p/h, enjoy early finishes on Fridays, and work Monday to Friday.
- Other info: Immediate start available; temporary position with the chance to extend.
- Why this job: Kickstart your career in a dynamic environment with potential for growth.
- Qualifications: Previous admin experience and strong communication skills are a must.
The predicted salary is between 28000 - 30000 £ per year.
We're hiring for a Temporary Customer Care Advisor to join a well‑established manufacturer based in Glossop, immediate start available. You’ll be the main point of contact for customers, supporting with enquiries, order processing and ensuring a smooth, positive experience throughout.
Benefits:
- £14 p/h
- Mon - Fri | 8am - 5pm (early finish Fridays)
- Temporary position - immediate start
- Minimum 1 month - potential to go further
Responsibilities:
- Answering incoming calls and dealing with customer enquiries
- Monitoring and coordinating emails via the sales inbox
- Taking and inputting customer orders and production orders
- Processing credit notes and updating the system
- Inputting data accurately across internal systems
- Responding to customers via telephone and email
- Supporting internal teams with order‑related queries
Qualifications:
- Previous administration or order processing experience
- Strong communication skills (phone and email)
- Good attention to detail and data entry accuracy
- Experience within manufacturing or a fast‑paced environment is beneficial
Temporary Customer Care Advisor employer: KPJ Group
Contact Detail:
KPJ Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Care Advisor
✨Tip Number 1
Make sure you know the company inside out! Research their products and values so you can show off your knowledge during the interview. It’ll help you stand out as a candidate who genuinely cares about the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers, it’s crucial to sound confident and friendly. Try role-playing common customer scenarios with a friend to get comfortable before the big day.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows you’re engaged and interested in the position. Ask about team dynamics or what a typical day looks like for a Customer Care Advisor.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Temporary Customer Care Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in administration or order processing. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Temporary Customer Care Advisor role. Mention your strong communication skills and any relevant experience in a fast-paced environment.
Show Off Your Attention to Detail: Since accuracy is key in this role, make sure to proofread your application. A few typos can give the wrong impression, so double-check everything before hitting send. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at KPJ Group
✨Know the Company
Before your interview, take some time to research the manufacturer. Understand their products, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Questions
Think about the typical questions you might face as a Customer Care Advisor. Be ready to discuss your previous experience in administration or order processing, and how you've handled customer enquiries in the past. Practising your responses can help you feel more confident.
✨Showcase Your Communication Skills
Since strong communication is key for this role, be sure to demonstrate your skills during the interview. Speak clearly, listen actively, and don’t hesitate to ask for clarification if needed. You want to convey that you can handle customer interactions smoothly.
✨Highlight Attention to Detail
Given the importance of data entry accuracy in this position, prepare examples that showcase your attention to detail. Whether it’s a specific project or task where you ensured precision, sharing these stories will reinforce your suitability for the role.