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- Tasks: Be the go-to person for customers, handling enquiries and processing orders.
- Company: Join KPJ Group, a dynamic team focused on customer satisfaction.
- Benefits: Earn £14 per hour with a Monday to Friday schedule.
- Other info: Potential for contract extension beyond one month.
- Why this job: Make a difference in customer experiences while developing your skills.
- Qualifications: Previous admin experience and strong communication skills required.
The predicted salary is between 28000 - 29000 £ per year.
KPJ Group is hiring a Temporary Customer Care Advisor in Glossop. This role involves being the main point of contact for customers, managing enquiries, processing orders, and ensuring a positive experience.
Candidates should have previous administration experience and strong communication skills.
The position offers £14 per hour with a working schedule of Monday to Friday, 8 am to 5 pm, and includes potential for extension beyond the minimum one-month contract.
Customer Experience Advisor in Glossop employer: KPJ Group
Contact Detail:
KPJ Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor in Glossop
✨Tip Number 1
Make sure you know the company inside out! Research KPJ Group and understand their values, mission, and what they look for in a Customer Experience Advisor. This will help you tailor your approach during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing enquiries and ensuring a positive experience, try role-playing common customer scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees of KPJ Group on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and stand out from the crowd. Plus, we’re always here to support you throughout the process!
We think you need these skills to ace Customer Experience Advisor in Glossop
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer interaction, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively manage enquiries and ensure a positive experience for customers.
Tailor Your Experience: We want to see how your previous administration experience relates to the Customer Care Advisor role. Be specific about your past roles and responsibilities, and connect them to the tasks you'll be handling with us at KPJ Group.
Be Personable: Remember, we’re looking for someone who can connect with customers! Inject a bit of your personality into your application. A friendly tone can go a long way in showing us that you’d be a great fit for our team.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply through our website. It’s straightforward and ensures that we receive all the necessary information to consider you for the role!
How to prepare for a job interview at KPJ Group
✨Know Your Customer Care Basics
Before the interview, brush up on key customer service principles. Understand how to handle enquiries and complaints effectively, as this role is all about ensuring a positive experience for customers.
✨Show Off Your Communication Skills
Since strong communication is crucial for this position, practice articulating your thoughts clearly. Consider common customer scenarios and how you would respond, showcasing your ability to connect with customers.
✨Demonstrate Your Administration Experience
Be ready to discuss your previous administration roles. Highlight specific tasks you've managed, like processing orders or managing databases, to show that you have the relevant experience for the job.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This shows your genuine interest in the position and helps you understand how you can contribute to the team at KPJ Group.