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- Tasks: Be the go-to person for customers, handling enquiries and processing orders.
- Company: Join KPJ Group, a dynamic team focused on customer satisfaction.
- Benefits: Earn £14 per hour with a Monday to Friday schedule.
- Other info: Potential for contract extension beyond one month.
- Why this job: Make a difference in customer experiences while developing your skills.
- Qualifications: Previous admin experience and strong communication skills required.
The predicted salary is between 28000 - 29000 £ per year.
KPJ Group is hiring a Temporary Customer Care Advisor in Glossop. This role involves being the main point of contact for customers, managing enquiries, processing orders, and ensuring a positive experience.
Candidates should have previous administration experience and strong communication skills.
The position offers £14 per hour with a working schedule of Monday to Friday, 8 am to 5 pm, and includes potential for extension beyond the minimum one-month contract.
Customer Experience Advisor employer: KPJ Group
Contact Detail:
KPJ Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor
✨Tip Number 1
Make sure you know the company inside out! Research KPJ Group and understand their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing enquiries and ensuring a positive experience, try role-playing common customer scenarios with a friend. It’ll boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees of KPJ Group on LinkedIn. They can provide insider tips and might even refer you for the position, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Customer Experience Advisor
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer interaction, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively manage enquiries and ensure a positive experience for customers.
Tailor Your Experience: We want to see how your previous administration experience relates to the Customer Care Advisor role. Be specific about your past roles and responsibilities, and connect them to the tasks mentioned in the job description. This will help us see why you're a great fit!
Be Professional Yet Approachable: While we appreciate professionalism, don’t forget to let your personality shine through! A friendly tone can go a long way in making your application stand out. Remember, we’re looking for someone who can create a positive experience for our customers.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at KPJ Group
✨Know Your Customer Care Basics
Before the interview, brush up on key customer service principles. Understand how to handle enquiries and process orders efficiently. Being able to discuss your previous experience in administration and how it relates to customer care will show that you're prepared and knowledgeable.
✨Show Off Your Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to ensure a positive experience for customers.
✨Research KPJ Group
Take some time to learn about KPJ Group and their values. Understanding their approach to customer care can help you tailor your answers during the interview. It shows genuine interest and helps you align your responses with what they value in a Customer Care Advisor.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask about the role and the company. This not only shows your enthusiasm but also helps you gauge if this position is the right fit for you. Consider asking about team dynamics or opportunities for growth within the company.