At a Glance
- Tasks: Support clients and teams with admin and customer service tasks in a dynamic environment.
- Company: Join a people-focused organisation that values quality and teamwork.
- Benefits: £25,000 p/a, hybrid working, and a supportive team culture.
- Other info: 12-month fixed-term contract with great opportunities for growth.
- Why this job: Gain valuable experience while making a real difference for clients.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 25000 - 25000 £ per year.
We’re hiring for a Client Services Administrator to join a growing, people-focused organisation on a 12-month fixed-term contract, supporting customers and internal teams through a mix of admin and customer service tasks. This role is ideal for someone who enjoys working with people, keeping things organised, and being part of a team that values quality, care and attention to detail.
What’s on offer?
- £25,000 p/a
- Mon – Fri | 9am – 5pm
- 12-month fixed term contract
- Hybrid working
- Supportive, team-focused environment
- Great Opportunity to build experience in a structured role
What will you be doing as a Client Services Administrator?
- Acting as a primary point of contact for client enquiries via phone and email
- Handling queries with a professional, solutions-focused approach
- Processing client orders and account information accurately
- Maintaining and updating client data across internal systems
- Supporting a high-quality client experience throughout
- Recording and tracking all client interactions
- Working with internal teams to resolve queries efficiently
What will you need?
- Experience in a customer-facing or support-focused role
- Confident communicating via phone and email
- Previous experience in an administrative or process-driven environment
Interested? Apply today or speak with Caitlin at KPJ Group for more information on between 9:00am – 5:00pm Monday – Friday.
Locations
Client Services Administrator in Coventry, Whitley employer: KPJ Group
Join a dynamic and supportive team as a Client Services Administrator in a people-focused organisation that prioritises quality and care. With a competitive salary, hybrid working options, and a structured environment for professional growth, this role offers an excellent opportunity to enhance your skills while contributing to a positive client experience. Embrace the chance to be part of a collaborative culture where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Administrator in Coventry, Whitley
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common questions. We want you to feel confident and ready to show off your skills and personality.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can make a lasting impression. It shows you’re keen and professional, which is exactly what they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Client Services Administrator in Coventry, Whitley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and admin experience, as we want to see how you can support our clients effectively.
Craft a Personal Cover Letter:Use your cover letter to show us your personality! Explain why you're excited about the Client Services Administrator role and how you can contribute to our team-focused environment.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate attention to detail, so make sure there are no typos or errors that could distract from your qualifications.
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people in our team!
How to prepare for a job interview at KPJ Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Client Services Administrator role. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role is all about supporting customers and internal teams, be ready to share examples of how you've successfully handled client enquiries or resolved issues in the past. Highlight your communication skills and your ability to maintain a professional, solutions-focused approach.
✨Demonstrate Organisational Skills
As an administrator, being organised is crucial. Prepare to discuss how you manage your time and keep track of tasks. You might even want to bring along a simple example of a system or method you use to stay organised, as this can really impress your interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. Consider asking about the team dynamics, the tools they use for client management, or how success is measured in this position. It’s a great way to engage and leave a positive impression.
