At a Glance
- Tasks: Serve customers, process sales, and handle online enquiries in a busy trade environment.
- Company: Established organisation in Hattersley with a focus on customer service.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for skill development.
- Other info: Great opportunity for growth in a supportive and friendly work environment.
- Why this job: Join a dynamic team and build relationships while helping customers find the right products.
- Qualifications: Sales or customer service experience; trade knowledge is a plus but not essential.
The predicted salary is between 26100 - 31900 £ per year.
TRADE COUNTER SALES ADVISOR | Salary DOE | Hattersley
KPI Recruiting are working with a well-established organisation in Hattersley to recruit a confident and customer-focused Trade Counter Sales Advisor.
This is a fantastic opportunity for someone with sales and customer service experience to join a busy trade environment, supporting customers at the counter while also handling online sales and enquiries.
Ideally, you will have a background in heating, plumbing, or a related trade, although this is not essential. Full product knowledge can be developed for the right candidate.
Key Responsibilities
- Serve customers at the trade counter in a friendly and professional manner.
- Process sales and provide customers with accurate product information and advice.
- Handle online sales, orders and customer enquiries.
- Respond to telephone, email and in-person enquiries.
- Build strong relationships with new and existing customers.
- Identify customer requirements and recommend suitable products.
- Prepare and process customer orders accurately.
- Provide quotations and follow up on sales opportunities.
- Liaise with suppliers regarding product availability, pricing and lead times.
- Assist with stock checks and ensure the trade counter is kept organised.
- Process payments and maintain accurate sales records.
- Deal with customer queries and resolve any issues promptly.
- Work closely with the warehouse and wider sales team to ensure orders are fulfilled efficiently.
- Maintain up-to-date product knowledge and keep informed of new products and promotions.
- Support the smooth day-to-day running of the trade counter.
Skills & Experience
- Previous experience in a trade counter, sales or customer service role.
- Heating, plumbing or building supplies experience would be advantageous but is not essential.
- Confident dealing with customers face-to-face, over the phone and online.
- Strong communication and interpersonal skills.
- Good computer skills and confidence using online sales systems.
- Excellent attention to detail when processing orders and sales.
- Strong organisational and multitasking skills.
- Commercially aware with the ability to identify sales opportunities.
- Customer-focused with a professional and helpful approach.
- Ability to work effectively as part of a team.
- Positive, proactive attitude with a willingness to learn.
• APPLY NOW!
Or contact the Commercial Team on (phone number removed) or email (url removed).
- Please note that due to the high volume of applications we receive, only those candidates successfully shortlisted for the role will be contacted.
- INDCOM
Trade Counter Sales Advisor employer: KPI Recruiting
KPI Recruiting is an excellent employer for those looking to advance their finance careers in Stoke-on-Trent. With a supportive work culture that values detail-oriented individuals, employees benefit from a structured environment that encourages professional growth and offers competitive salaries. The company fosters a collaborative atmosphere where your contributions are recognised, making it a rewarding place to build your future in accounting and finance.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales Advisor
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Trade Counter Sales Advisor at KPI Recruiting, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including KPI Recruiting. Tailor your message to explain why you’re drawn to them and how you can contribute as a Trade Counter Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Trade Counter Sales Advisor
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for KPI Recruiting:When writing your cover letter, make sure to tailor your message specifically for KPI Recruiting. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at KPI Recruiting
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show KPI Recruiting that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show KPI Recruiting that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with KPI Recruiting’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
