At a Glance
- Tasks: Manage customer enquiries, process sales orders, and support the sales team.
- Company: Dynamic company in Stone, Staffordshire with a focus on customer service.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Perfect for organised individuals who thrive in a collaborative setting.
- Why this job: Join a fast-paced team and make a real impact on customer satisfaction.
- Qualifications: Experience in sales administration or customer service, strong communication skills.
Location: Stone, Staffordshire (ST15)
Salary: £27,000 per annum
Hours: Monday to Friday, 8:30am - 5:00pm
Start Date: September
About the Role
Our client is looking for an organised and customer-focused Sales Administrator to join their team in Stone. This is an excellent opportunity for someone who thrives in a fast-paced office environment and enjoys delivering outstanding customer service while providing vital support to the sales team.
The successful candidate will be responsible for managing customer enquiries, processing sales orders, building and maintaining strong customer relationships, and ensuring all sales administration is completed accurately and efficiently.
Key Responsibilities
- Respond to customer enquiries and process sales orders received via telephone and email.
- Ensure all orders are processed accurately, taking customer account details, credit status, and pricing into consideration.
- Keep customers informed on the progress of their orders and provide timely updates.
- Build and maintain strong working relationships with your allocated customer accounts.
- Proactively identify opportunities to generate additional sales and support business growth.
- Monitor outstanding quotations and enquiries, following up where appropriate.
- Handle customer queries, complaints, and credit requests professionally and efficiently.
- Work closely with the Sales Representatives, keeping them informed of any customer issues or opportunities.
- Ensure all sales administration is completed in line with company procedures and quality standards.
- Share customer feedback and market insights with the Sales Office Manager and National Sales Manager.
- Process credit requests within agreed service levels and company guidelines.
What We're Looking For
- Previous experience in a sales administration or customer service role.
- Excellent communication and relationship-building skills.
- Strong organisational skills with the ability to manage multiple tasks.
- A high level of accuracy and attention to detail.
- Confidence using Microsoft Office and internal business systems.
- A proactive approach with the ability to work independently and as part of a team.
If this opportunity sounds like the right fit for you, we’d love to hear from you. Apply today or send your CV to.
For more information, please contact Maria on (phone number removed).
Sales Administrator in Stone employer: KPI Recruiting
Join a dynamic team in Stone, Staffordshire, where your role as a Sales Administrator will be pivotal in delivering exceptional customer service and supporting sales growth. Our company fosters a collaborative work culture that values employee development, offering opportunities for professional growth and skill enhancement. With a focus on maintaining strong customer relationships and a commitment to excellence, we provide a rewarding environment for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Stone
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at KPI Recruiting, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including KPI Recruiting. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Stone
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for KPI Recruiting:When writing your cover letter, make sure to tailor your message specifically for KPI Recruiting. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at KPI Recruiting
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show KPI Recruiting that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show KPI Recruiting that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with KPI Recruiting’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
