Senior Maintenance Contracts Manager | £45,000 + Car Allowance | Wigan | Monday to Friday 8.00am - 4.00pm, Permanent KPI Recruiting is working with a well-established business based in the Wigan area who are looking to appoint an experienced Senior Maintenance Contracts Manager on a full-time, permanent basis. Key Responsibilities Take overall responsibility for the successful delivery and performance of multiple maintenance contracts across a range of client sites. Manage existing planned and reactive maintenance contracts, ensuring all service level agreements (SLAs), KPIs and contractual obligations are consistently achieved. Oversee the coordination and delivery of maintenance works, including scheduling engineers, subcontractors and suppliers to ensure efficient service delivery. Maintain and develop existing client relationships, acting as the senior point of contact for key accounts. Conduct regular client meetings and site visits to review performance, identify requirements and ensure high levels of customer satisfaction. Identify opportunities to grow existing accounts through additional works, contract renewals, variations and upselling services. Proactively generate new business opportunities and develop relationships with prospective clients to expand the maintenance portfolio. Prepare accurate estimates, quotations and costings for reactive maintenance, planned works and small construction projects. Monitor contract profitability, budgets and commercial performance, identifying opportunities to improve margins and operational efficiency. Prepare monthly sales and contract progress reports for the senior leadership team. Support tender submissions, pricing exercises and bids for new maintenance contracts. Maintain and improve existing operational systems and processes to support the continued growth of the maintenance division. Ensure all works are delivered in accordance with relevant health and safety legislation, compliance standards and company procedures. Manage and support an office-based team member, ensuring effective communication, organisation and day-to-day coordination. Deal with client escalations, technical queries and service issues professionally and efficiently. Skills & Experience Required Skills: Significant experience in a senior maintenance, facilities management, construction or building services management role (required). Strong background in managing planned and reactive maintenance contracts (required). Previous experience managing multiple client contracts and maintaining long-term customer relationships (required). Proven commercial experience, including estimating, pricing, quotations, contract management and monitoring profitability (required). Strong understanding of building fabric, general building maintenance and construction methodologies (required). Previous experience within a construction trade, such as joinery, plastering, ceiling fixing or a similar discipline (required). Experience identifying business development opportunities, securing additional works and growing existing client accounts (required). Confident managing subcontractors, suppliers and operational teams. Excellent communication and relationship-building skills, with the ability to engage confidently with clients and senior stakeholders. Strong organisational skills with the ability to manage multiple contracts and competing priorities. Proficient in Microsoft Office, particularly Excel, Outlook and Word (required). Full UK driving licence and willingness to travel to client sites (required). What's on Offer Circa £45,000 basic salary, depending on experience. Company car allowance. Full-time, permanent position. Opportunity to take ownership of an established maintenance portfolio. The chance to play a key role in developing and expanding a growing maintenance division. Direct exposure to and involvement with the senior leadership team. Long-term career progression within a growing business. Apply now! Alternatively, contact the Commercial Team on (phone number removed) or email . Please note that due to the high volume of applications we receive, only candidates who are successfully shortlisted for the role will be contacted personally. INDCOM
Senior Contracts Manager in Standish employer: KPI Recruiting
KPI Recruiting is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those seeking meaningful employment. With flexible working hours, generous annual leave, and a strong emphasis on employee growth through progression opportunities, you will thrive in a supportive environment that celebrates achievements with team outings and fun events. Join us to be part of a dynamic team where your contributions directly impact our success and enjoy unique perks like Dress Down and Fizz Fridays!
StudySmarter Expert Advice🤫
We think this is how you could land Senior Contracts Manager in Standish
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like KPI Recruiting, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Senior Contracts Manager at KPI Recruiting.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at KPI Recruiting
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
