Logistics Coordinator
Location: Stoke-On-Trent
Salary: Up to £35,000 DOE
Hours: Monday to Friday, flexible working hours - 8:00am/8:30am -4:00pm/4:30pm
About the Role
We are currently recruiting for an experienced Logistics Coordinator to join a busy and established operation based in Stoke-on-Trent
Key Responsibilities
Order Processing & Customer Service
- Accurately input and process customer orders using internal systems
- Ensure orders are processed within agreed timescales
- Liaise with customers regarding order status, deliveries and queries
- Support the management of key customer accounts, including EDI accounts
- Assist with resolving customer service issues and delivery queries
- Communicate effectively with Production, Planning, Warehouse, Technical, Finance and Sales teams
Logistics & Transport Coordination
- Arrange deliveries and collections with suppliers and external transport providers
- Coordinate bookings with external cold storage providers
- Arrange transport bookings with approved hauliers
- Monitor daily transport schedules and ensure all relevant documentation is completed
- Support drivers and customers with delivery and transport-related queries
- Assist with resolving delivery delays, shortages and collection issues
- Maintain accurate records of supplier delivery schedules and stock movements
Warehouse & Distribution Support
- Produce and maintain accurate loading manifests for Goods In and Dispatch teams
- Ensure all relevant paperwork and documentation is completed accurately
- Support the smooth movement of goods between suppliers, warehouse and customers
- Maintain accurate records of stock movements and delivery information
Reporting & Administration
- Produce regular reports and KPI information for senior management
- Maintain accurate databases, records and documentation
- Handle and manipulate large volumes of data accurately
- Use Microsoft Excel to produce reports and analyse information
- Support the wider logistics and supply chain team with general administration
About You
- Previous administration experience within a manufacturing, logistics, supply chain or distribution environment
- Strong organisational and time-management skills
- Excellent attention to detail and accuracy
- Strong communication skills and the ability to work across multiple departments
- Excellent working knowledge of Microsoft Excel and Microsoft Office
- Experience manipulating large volumes of data
- Strong Excel skills, including formulas and pivot tables
- The ability to prioritise workload and work effectively to deadlines
- A proactive and professional approach
- The ability to work both independently and as part of a wider team
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Logistics Coordinator employer: KPI Recruiting
KPI Recruiting is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those seeking meaningful employment. With flexible working hours, generous annual leave, and a strong emphasis on employee growth through progression opportunities, you will thrive in a supportive environment that celebrates achievements with team outings and fun events. Join us to be part of a dynamic team where your contributions directly impact our success and enjoy unique perks like Dress Down and Fizz Fridays!
