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- Tasks: Generate new business and nurture customer relationships through proactive sales calls.
- Company: Dynamic company in the construction industry with a focus on growth.
- Benefits: Competitive salary, flexible hours, and opportunities for professional development.
- Why this job: Join a vibrant team and make a real impact in sales and customer relations.
- Qualifications: 2 years of sales experience and strong communication skills required.
- Other info: Fast-paced environment with great potential for career advancement.
The predicted salary is between 30000 - 30000 £ per year.
Location: Stoke (ST6) – Office-based
Hours: Monday–Friday, 8:00am–4:30pm with some flexibility
Salary: Up to £30,000 DOE
We are seeking a proactive and driven Internal Sales Coordinator to play a key role in generating new business, nurturing existing customer relationships, and supporting the broader GB sales team. This is a phone-focused, sales-led role ideal for someone who thrives on converting leads, building rapport, and maximising every opportunity to grow revenue.
Key Responsibilities:
- Sales Generation
- Conduct outbound calls to both new and existing customers to generate orders and drive repeat business
- Proactively follow up on generated leads, enquiries, and customer activity to convert opportunities into sales
- Identify and pursue opportunities for upselling and cross-selling to maximise commercial potential
- Support the GB sales team by contributing to targeted sales campaigns and promotional activities
- Customer Relationship Management
- Build and maintain strong, long-term relationships with regular customers to encourage loyalty and repeat orders
- Handle telephone and email enquiries professionally, providing excellent customer service and accurate product information
- Order Processing & Administration
- Process customer orders efficiently and accurately, ensuring all information is captured and logged
- Maintain up-to-date CRM records via Salesforce, ensuring all interactions, opportunities and follow-ups are recorded
- Produce timely sales updates for the Regional Sales Manager
- PA duties such as diary management for National Sales Managers
- Internal Coordination & Collaboration
- Work closely with internal teams and suppliers to ensure timely and accurate delivery of customer orders
- Assist in coordinating sales and marketing strategies to support growth targets
Key Attributes & Skills
- Strong ability to multi-task, prioritise workload, and manage time effectively
- Excellent telephone manner and confident communication skills
- Ability to work well both independently and within a team environment
- Resilience and the ability to remain calm and productive when working under pressure
Experience Required
- Minimum 2 years’ experience in an account management and/or sales role (construction industry experience highly desirable)
- Proven experience in outbound calling, lead follow-up, and converting enquiries into sales
- Familiarity with CRM systems such as Salesforce and sales reporting tools
If you are interested in this position please apply directly or email your CV over to (url removed). You can also call Maria on (phone number removed).
Internal Sales Coordinator employer: KPI Recruiting
Contact Detail:
KPI Recruiting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Coordinator
✨Tip Number 1
Get to know the company inside out! Research their products, services, and culture. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your phone skills! Since this role is all about making calls, grab a friend and do some mock calls. Focus on building rapport and converting leads – it’ll make you feel more confident when it’s the real deal.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. It’s a great way to get insider info and maybe even a referral, which can really boost your chances of landing that job.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Internal Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Coordinator role. Highlight your experience in sales, customer relationship management, and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've generated sales or built strong customer relationships in the past. We love a good story!
Show Off Your Communication Skills: Since this role is phone-focused, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional. We want to see that you can communicate effectively, even in writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive – just what we’re looking for!
How to prepare for a job interview at KPI Recruiting
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and the specifics of the construction industry. Be ready to discuss how you've successfully converted leads in the past and what strategies you used to nurture customer relationships.
✨Show Off Your CRM Skills
Since familiarity with CRM systems like Salesforce is key, be prepared to talk about your experience with these tools. Share examples of how you've used CRM to track leads and manage customer interactions effectively.
✨Practice Your Phone Manner
As this role is phone-focused, practice your telephone communication skills. Conduct mock calls with a friend or family member to ensure you sound confident and professional when discussing products and handling enquiries.
✨Demonstrate Team Spirit
Highlight your ability to work well within a team. Prepare examples of how you've collaborated with colleagues in the past to achieve sales targets or improve customer service, showing that you're a team player who can also thrive independently.