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For Companies At a Glance
- Tasks: You'll process customer orders and provide top-notch service daily.
- Company: Join a dynamic team in Crewe focused on customer satisfaction.
- Benefits: Enjoy competitive pay and a supportive work environment.
- Why this job: This role offers valuable experience and the chance to make a real impact.
- Qualifications: No specific qualifications needed, just a passion for helping others.
- Other info: Temporary position with Monday to Friday hours, perfect for students!
Customer Service Representative
Location: Crewe
Duration: Temporary
Hours: Monday – Friday, 8am- 4:30pm
Pay Rate: £12.21 – £12.50
Key Responsibilities:
- Process customer orders in a timely and accurate manner
- Provide excellent customer service at all times, acknowledging that you are the primary touchpoint for customer communication
- Retain a good working relationship with all internal and external cust…
Locations
Customer Service Representative employer: KPI Recruiting
Contact Detail:
KPI Recruiting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarise yourself with common customer service scenarios and how to handle them. This will help you demonstrate your problem-solving skills during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, both verbal and written. Being articulate and clear is crucial in a customer service role, so consider role-playing with a friend or family member.
✨Tip Number 3
Research our company values and customer service philosophy. Showing that you align with our mission can set you apart from other candidates.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and customer service expectations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise skills such as communication, problem-solving, and your ability to handle customer inquiries effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've provided excellent service in the past and how you can contribute to the team.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as processing orders accurately and maintaining good relationships with customers. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in customer service roles.
How to prepare for a job interview at KPI Recruiting
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you resolved issues or went above and beyond for a customer, as this role heavily relies on strong interpersonal skills.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would handle an angry customer or a difficult situation. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the role and the company culture. This shows your enthusiasm and helps you determine if the company is the right fit for you.
