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For Companies At a Glance
- Tasks: Support drivers, manage transport operations, and maintain accurate records.
- Company: KPI Recruiting is a dynamic company focused on transport and logistics.
- Benefits: Enjoy a flexible 4 on 4 off schedule with competitive pay.
- Why this job: Join a supportive team and gain valuable experience in the transport industry.
- Qualifications: Strong knowledge of transport planning and excellent communication skills required.
- Other info: This role offers a pathway to permanent employment.
CUSTOMER ADVISOR CREWE £12.21 4 ON 4 OFF WORKING 6AM – 6PM KPI Recruiting are looking for a transport administrator to work on a temporary to permanent basis. You will be working on a 4 on 4 off basis, and will be supporting the drivers with their driver de-briefs, dealing with any driver related issues, uploading driver packs and inputting missing information onto the system. Key Duties: Schedule and coordinate daily transport operations, including deliveries and collections Maintain accurate records of driver logs, transport documents, and delivery notes Liaise with drivers and transport managers to ensure timely dispatch and route planning Communicate with customers regarding delivery updates and queries Input data into transport management systems (TMS) and maintain administrative records Support compliance with transport regulations and company procedures Monitor fleet performance and report any delays, incidents, or maintenance issues Key Skills Required: Strong knowledge of transport and logistics planning Proficient in using Transport Management Systems Excellent organisational and time-management abilities Confident communicator with strong interpersonal skills Ability to work under pressure and meet tight deadlines Please call Lily on (phone number removed) or email your CV to INDCOM
Customer Advisor employer: KPI Recruiting
Contact Detail:
KPI Recruiting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Familiarise yourself with the specific Transport Management Systems (TMS) mentioned in the job description. If you have experience with similar systems, be ready to discuss how your skills can transfer to their platform.
✨Tip Number 2
Brush up on your knowledge of transport regulations and compliance. Being able to demonstrate your understanding of these areas during an interview will show that you're serious about the role and can contribute from day one.
✨Tip Number 3
Prepare examples of how you've successfully managed tight deadlines or dealt with pressure in previous roles. This will help you illustrate your organisational and time-management skills effectively.
✨Tip Number 4
Practice your communication skills by simulating conversations with drivers and customers. Being a confident communicator is key for this role, so consider role-playing scenarios to enhance your interpersonal abilities.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport and logistics. Emphasise any previous roles where you coordinated operations, managed records, or liaised with drivers and customers.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Customer Advisor role. Mention specific skills that align with the job description, such as your organisational abilities and experience with Transport Management Systems.
Showcase Communication Skills: Since the role requires strong interpersonal skills, consider including examples of how you've effectively communicated with team members or customers in past positions. This will demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a transport administration role.
How to prepare for a job interview at KPI Recruiting
✨Know the Role Inside Out
Make sure you understand the key duties of a Customer Advisor. Familiarise yourself with transport operations, driver de-briefs, and the importance of maintaining accurate records. This knowledge will help you answer questions confidently.
✨Showcase Your Communication Skills
As a Customer Advisor, you'll need to liaise with drivers and customers regularly. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations.
✨Demonstrate Organisational Skills
Highlight your ability to manage multiple tasks and meet tight deadlines. Be ready to discuss specific instances where your organisational skills made a difference in your work.
✨Familiarise Yourself with Transport Management Systems
Since proficiency in Transport Management Systems is crucial, do some research on common systems used in the industry. If possible, mention any experience you have with similar software during the interview.
