KPI Recruiting Ltd is recruiting for a 1st Line Service Desk Analyst in Wakefield for a Customer Service - IT role. You will provide first-line support for incidents, document actions, and escalate complex issues while meeting SLAs.
The role requires 1 year of phone-based customer service experience, good communication, and ability to work in a team. A willingness to pass security checks and provide proof of UK work history is required.
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First-Line IT Support Desk Analyst in Wakefield employer: Kpi-Recruiting-Ltd
KPI Recruiting Ltd is an excellent employer, offering a supportive work culture that values teamwork and professional development. Located in Telford, employees benefit from a dynamic environment where they can enhance their HR skills while contributing to meaningful projects within the senior leadership team. With opportunities for growth and a focus on employee well-being, this role promises a rewarding experience for those looking to make a difference in HR administration.
