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For Companies At a Glance
- Tasks: Manage customer orders and coordinate with multiple departments for smooth operations.
- Company: Dynamic company in Newcastle under Lyme with a supportive team culture.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for career growth.
- Why this job: Kickstart your career in a fast-paced environment while learning valuable skills.
- Qualifications: GCSEs in Maths and English, good IT skills, and a proactive attitude.
- Other info: Ideal for early career starters looking to gain experience in order management.
The predicted salary is between 20000 - 25000 £ per year.
This is an excellent opportunity for someone at an early stage in their career to gain exposure to order management, customer coordination, and internal systems while working closely with multiple departments.
Key Duties
- Input and manage customer orders accurately using internal systems
- Ensure any additional requirements linked to orders are logged correctly
- Monitor deliveries and shipment progress, liaising with couriers when required
- Maintain up-to-date and accurate notes on internal systems
- Handle order-related enquiries from both internal teams and external customers
- Communicate clearly via phone and email to resolve issues efficiently
- Provide regular updates to customers regarding order and delivery timelines
- Work closely with sales, warehouse, and purchasing teams to support smooth order flow
- Assist with maintaining accurate records and improving internal processes
- Provide cover for colleagues during busy periods or holidays
- Support wider team tasks as needed, including occasional front-of-house duties
What We’re Looking For
Skills & Personal Attributes
- Strong attention to detail and ability to manage multiple tasks
- Confident communicator with a customer-focused approach
- Comfortable working in a fast-paced, team-oriented environment
- Proactive, organised, and eager to learn
Experience & Qualifications
- GCSEs (or equivalent) in Maths and English
- Good IT skills, including MS Office and experience using internal systems
- Previous experience in administration, customer support, or order processing is beneficial
- Full UK driving licence is desirable
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
Order Processor in Stoke-on-Trent employer: KPI Recruiting Ltd
Contact Detail:
KPI Recruiting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processor in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your conversations. When you apply through our website, it shows you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As an Order Processor, you'll need to liaise with various teams and customers. Role-play common scenarios with a friend to boost your confidence before the interview.
✨Tip Number 3
Be proactive during the interview! Ask insightful questions about the role and the team dynamics. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a great way to reiterate your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Order Processor in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Order Processor role. Highlight any relevant experience in order management or customer support, and don’t forget to showcase your attention to detail and communication skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your skills align with what we’re looking for. Keep it concise but engaging!
Show Off Your IT Skills: Since good IT skills are essential, mention any experience you have with MS Office or internal systems. If you’ve used similar software before, let us know how you managed tasks efficiently!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at KPI Recruiting Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Order Processor role. Familiarise yourself with the key duties listed in the job description, such as managing customer orders and liaising with couriers. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Communication Skills
As a confident communicator, you'll need to showcase your ability to handle order-related enquiries effectively. Prepare examples of how you've resolved issues in the past, whether through phone or email. This will highlight your customer-focused approach and problem-solving skills.
✨Demonstrate Your Attention to Detail
Since the role requires strong attention to detail, be ready to discuss how you manage multiple tasks without compromising accuracy. You could mention specific tools or methods you use to stay organised, which will show that you're proactive and capable of handling the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, internal processes, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
