sales support admin

Customer Service Administrator – Blackburn – £25,000 – Temporary Contract (9–12 Months)

Hours: 9:00am–5:00pm, Monday to Friday

We have an exciting opportunity to join a global manufacturing and supply company experiencing continued growth. This position is offered on an initial 9-month temporary contract, with the potential for an extension up to 12 months.

They are looking for a professional, friendly and customer-focused individual with a good working knowledge of Excel.

You will be responsible for:

• Processing sales orders accurately onto the in-house system

• Setting up customer accounts and delivery details on the system

• Providing customers with information regarding products and stock availability

• Monitoring stock levels, order deadlines and proof of deliveries (PODs)

• Liaising with warehouse and supply chain teams to coordinate orders

• Updating and maintaining customer data on the CRM system

• Providing technical product information to customers

• Producing management reports relating to sales activity

• Contacting new and existing customers to promote product ranges and discuss their requirements

You will have:

• A hardworking and professional demeanour

• The ability to learn new systems quickly

• A good working knowledge of Excel

• A strong commitment to delivering excellent customer service

You will receive:

• £25,000 annual salary

• 23 days' holiday plus Bank Holidays

• Pension scheme

• Free parking

• Regular social events

• A friendly, family-feel working environment

Please note: This is a temporary position for an initial 9-month period, with the potential to extend up to 12 months.

Please note that, due to the high volume of applications we receive, only shortlisted candidates will be contacted personally.

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