At a Glance
- Tasks: Process sales orders, manage customer accounts, and provide product information.
- Company: Global manufacturing and supply company with a friendly, family-feel culture.
- Benefits: £25,000 salary, 23 days' holiday, pension scheme, and free parking.
- Other info: Enjoy regular social events in a supportive work environment.
- Why this job: Join a growing team and turn a temporary role into a permanent career.
- Qualifications: Customer-focused attitude and good Excel skills required.
The predicted salary is between 25000 - 25000 £ per year.
Customer Service Administrator – Blackburn – £25,000 – Temporary to Permanent (9-Month Initial Contract)
Hours: 9:00am–5:00pm, Monday to Friday
We have an exciting opportunity to join this global manufacturing and supply company due to continued growth. This position is offered on a 9-month temporary contract with the opportunity to become permanent for the right candidate.
They are looking for a professional, friendly and customer-focused individual with a good working knowledge of Excel.
You will be:
- Processing sales orders accurately onto the in-house system
- Setting up customer accounts and delivery details on the system
- Issuing information regarding products and stock to customers
- Monitoring stock levels, order deadlines and PODs
- Liaising with warehouse and supply chain teams to coordinate orders
- Updating and maintaining data on the CRM system
- Providing technical product knowledge to customers
- Producing management reports regarding sales activity
- Contacting new and existing customers to promote product ranges and discuss their requirements
You will have:
- A hardworking, professional demeanour
- The ability to learn new systems quickly
- A good working knowledge of Excel
- A strong commitment to delivering excellent customer service
You will receive:
- 23 days' holiday plus Bank Holidays
- Pension scheme
- Free parking
- Regular social events
- Friendly, family-feel working environment
Please note: This role is initially offered as a 9-month temporary contract with the potential to become a permanent position.
sales support admin employer: KPI Recruiting Ltd
Join a dynamic global manufacturing and supply company in Blackburn, where your role as a Sales Support Admin will be valued in a friendly, family-oriented work environment. With a commitment to employee growth, you will enjoy 23 days of holiday plus bank holidays, a pension scheme, and regular social events, making this an excellent opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land sales support admin
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your Excel skills. We all know that being able to demonstrate your technical knowledge can set you apart from the competition.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to keep yourself top of mind.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace sales support admin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service skills and experience with Excel. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Administrator role. Share specific examples of how you've delivered excellent customer service in the past.
Show Your Personality:We love a friendly vibe! Let your personality come through in your application. A professional yet approachable tone will help us see how you'd fit into our family-feel working environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at KPI Recruiting Ltd
✨Know Your Stuff
Make sure you brush up on the company's products and services. Being able to discuss their offerings confidently will show that you're genuinely interested and prepared. Familiarise yourself with common customer queries and how you would address them.
✨Excel Skills on Display
Since a good working knowledge of Excel is essential, be ready to talk about your experience with it. Prepare examples of how you've used Excel in previous roles, whether it's for data entry, creating reports, or managing customer information.
✨Customer Service Focus
This role is all about delivering excellent customer service. Think of specific instances where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team you'll be working with, the company culture, or how success is measured in this role. It shows you're engaged and serious about the position.
