At a Glance
- Tasks: Support customers and ensure smooth after-sales activities in a dynamic team.
- Company: Join a growing company focused on customer service and career development.
- Benefits: Opportunity for skill development and long-term career growth.
- Other info: Eager learners with a proactive attitude will thrive in this role.
- Why this job: Make a real difference in customer experiences while building your career.
- Qualifications: Customer service or administration experience, strong communication, and organisational skills.
The predicted salary is between 28000 - 30000 £ per year.
After Sales Support Coordinator KPI Recruiting Ltd•Nantwich, Cheshire, England
Are you looking to build a career within customer service and administration?
Our client is looking for a motivated and organised After Sales Coordinator to join their growing team in Nantwich.
This is a fantastic opportunity for someone with customer service or office administration experience who is keen to develop their skills and progress within a growing business.
The Role
As an After Sales Coordinator, you'll play a key role in supporting customers and ensuring all after-sales activities run smoothly.
Your responsibilities will include
- Responding to customer enquiries via and email in a professional and timely manner.
- Coordinating appointments and managing service schedules.
- Processing customer requests and updating internal systems with accurate information.
- Providing regular updates to customers throughout the after-sales process.
- Maintaining customer records and ensuring all documentation is kept up to date.
- Working closely with colleagues across different departments to ensure an excellent customer experience.
- Supporting the wider team with general administration and reporting duties.
What We're Looking For
We're looking for someone who is eager to learn, enjoys working with people and has excellent organisational skills.
Ideally, you'll have
- Previous experience in a customer service, administration or office-based role.
- Excellent communication skills with a professional and approachable manner.
- Good IT skills, including Microsoft Office. Experience using CRM or database systems would be beneficial but isn't essential.
- Strong organisational skills with the ability to manage multiple tasks.
- A proactive attitude and willingness to learn and develop.
This is an excellent opportunity to join a growing company that will invest in your development and provide the opportunity to build a long-term career within customer service and coordination.
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AfterSales Support Coordinator in Nantwich employer: KPI Recruiting Ltd
KPI Recruiting is an exceptional employer for those looking to thrive in the Engineering and Manufacturing recruitment sector. With a strong focus on employee development, our supportive work culture fosters growth through structured training and mentorship opportunities, allowing you to take ownership of your desk while being backed by a successful £45m recruitment business. Located in Sutton, you'll benefit from a vibrant community and access to a diverse range of high-value clients, making this an ideal environment for ambitious recruiters seeking meaningful and rewarding careers.
