At a Glance
- Tasks: Lead operations in a fast-paced logistics environment and drive performance.
- Company: Dynamic and growing business with ambitious plans.
- Benefits: Competitive salary, benefits package, and Monday to Friday working pattern.
- Other info: Significant autonomy in a pivotal leadership role.
- Why this job: Make a genuine impact on business performance and lead a high-performing team.
- Qualifications: Proven senior operations leadership experience and strong problem-solving skills.
The predicted salary is between 45000 - 55000 £ per year.
- Head of Operations
- Crewe | Monday to Friday | Competitive Salary + Benefits
Are you a proven operations leader who thrives on accountability, drives performance, and leads from the front?
Our client is seeking an experienced
Head of Operations to take full ownership of operational performance across a busy and fast-paced fulfilment and logistics environment.
This is a pivotal leadership role where you'll be responsible for ensuring service, cost, quality, safety, and productivity targets are consistently achieved through strong leadership, effective decision-making, and operational discipline.
The Opportunity
As Head of Operations, you will have end-to-end responsibility for operational execution across the site, leading a team of Shift Managers and operational leaders to deliver exceptional results.
You'll play a key role in creating a highly accountable culture, driving continuous improvement, and ensuring a safe, efficient, and productive operation.
Key Responsibilities
- Lead operational performance across all shifts and functions.
- Translate business strategy and objectives into clear operational plans.
- Manage and deliver key KPIs relating to productivity, labour, service, quality, and cost.
- Resolve operational challenges quickly and effectively.
- Lead, coach, and develop Shift Managers and the Inventory Manager.
- Drive accountability and performance throughout the management team.
- Ensure SOPs, operational controls, and best practices are embedded and maintained.
- Champion continuous improvement initiatives across the operation.
- Maintain the highest standards of health & safety and compliance.
- Create a stable, disciplined, and high-performing operational environment.
About You
- Proven senior operations leadership experience within logistics, fulfilment, warehousing, distribution, or a similar fast-paced environment.
- Strong track record of delivering operational excellence and KPI improvement.
- Experience leading and developing management teams.
- Commercially aware with the ability to balance service, cost, quality, and productivity objectives.
- A decisive leader with excellent problem-solving abilities.
- Passionate about continuous improvement and operational standards.
- Strong communication and stakeholder management skills.
What's on Offer?
Monday to Friday working pattern
Senior leadership position with significant autonomy
Opportunity to make a genuine impact on business performance
Competitive salary and benefits package
Dynamic, growing business with ambitious plans
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Head of Operations in Crewe employer: KPI Recruiting Ltd
KPI Recruiting is an exceptional employer for those looking to thrive in the Engineering and Manufacturing recruitment sector. With a strong focus on employee development, our supportive work culture fosters growth through structured training and mentorship opportunities, allowing you to take ownership of your desk while being backed by a successful £45m recruitment business. Located in Sutton, you'll benefit from a vibrant community and access to a diverse range of high-value clients, making this an ideal environment for ambitious recruiters seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Crewe
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like KPI Recruiting Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at KPI Recruiting Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like KPI Recruiting Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Head of Operations in Crewe
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to KPI Recruiting Ltd:This is your chance to really connect with the team at KPI Recruiting Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at KPI Recruiting Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with KPI Recruiting Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show KPI Recruiting Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at KPI Recruiting Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
