At a Glance
- Tasks: Manage complaints and investigate fraud in a regulated environment.
- Company: Kpi-Recruiting-Ltd, a leader in compliance and fraud management.
- Benefits: Part-time hours, hybrid work, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on integrity and excellence.
- Why this job: Make a difference by ensuring compliance and protecting customers.
- Qualifications: Experience in complaints handling and knowledge of FCA regulations.
The predicted salary is between 15.3 - 18.7 £ per hour.
Kpi-Recruiting-Ltd is seeking a Complaints & Fraud Officer on a part-time basis (25-30 hours per week) with hybrid working.
The role focuses on FCA compliance, complaints handling and fraud investigations within a highly regulated environment.
You will manage and investigate complaints in line with FCA DISP, handle Ombudsman cases, support debt recovery, and produce regular reporting for senior stakeholders.
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Fraud & Complaints Specialist — Part-Time, Hybrid in Crewe employer: KPI Recruiting Ltd
KPI Recruiting is an exceptional employer for those looking to thrive in the Engineering and Manufacturing recruitment sector. With a strong focus on employee development, our supportive work culture fosters growth through structured training and mentorship opportunities, allowing you to take ownership of your desk while being backed by a successful £45m recruitment business. Located in Sutton, you'll benefit from a vibrant community and access to a diverse range of high-value clients, making this an ideal environment for ambitious recruiters seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud & Complaints Specialist — Part-Time, Hybrid in Crewe
✨Tap into Compliance Networks
Join compliance and risk management networks like the Association of Compliance Professionals or local chapters. These communities often share part-time opportunities that might not be advertised widely, plus you'll build connections that could lead to your next gig.
✨Utilise Online Job Boards
Specific job boards like ComplianceCrossing or RiskJobs can help you zero in on part-time roles in compliance. Set up alerts for new listings so you're one of the first to apply—timeliness can really set you apart!
✨Tailor Your Networking Approach
When networking, focus on engaging with compliance professionals on platforms like LinkedIn or attending local industry meetups. Bring up specific laws or recent trends to show off your knowledge and make a memorable impression!
✨Leverage Internships for Part-Time Roles
If you've done an internship in compliance risk, reach out to your past supervisors or colleagues. They often know about part-time openings or can refer you to organisations like KPI Recruiting Ltd, potentially speeding up your job search.
We think you need these skills to ace Fraud & Complaints Specialist — Part-Time, Hybrid in Crewe
Some tips for your application 🫡
Show Off Your Compliance Knowledge:When applying for a part-time role in compliance-risk, make sure your CV highlights any relevant coursework, certifications, or experience in regulatory frameworks. We want to see your understanding of compliance standards and risk management concepts, so don’t be shy about bragging about those modules or training programmes.
Demonstrate Analytical Skills:Compliance and risk roles are all about dealing with data, so be sure to showcase your analytical skills in your application. Include specific examples of how you've used analytical tools or methods to identify risk or ensure compliance in previous roles or projects. Trust us, this will make your application stand out!
Emphasise Your Availability:Since this is a part-time role, it's really important to communicate your availability clearly. In your cover letter, let us know your preferred hours and if you're flexible. This helps us see how you can fit into our team and the schedules we need to cover.
Tailor Your Cover Letter to Show Interest:In your cover letter, show us why you want to work in compliance-risk specifically for KPI Recruiting Ltd. Tell us about your passion for helping organisations maintain compliance and how you can contribute to our goals. Personalising this will definitely help make your application more memorable, so take that extra step!
How to prepare for a job interview at KPI Recruiting Ltd
✨Understand Regulatory Frameworks
For a role in compliance-risk, it's crucial to have a solid grasp of the relevant regulations and frameworks, like GDPR or anti-money laundering laws. Brush up on these areas, and be ready to discuss how your knowledge applies to scenarios you might face at KPI Recruiting Ltd.
✨Prepare Case Studies
Since we’re looking at a part-time gig, interviewers may want to see how you approach real-world problems. Prepare some case studies related to risk assessment or compliance frameworks that showcase your analytical skills and decision-making process. This will help you stand out as someone who's ready to jump into the action.
✨Show Off Your Detail Orientation
In compliance, attention to detail is everything. Bring examples from your past experiences where your diligence made a difference, whether that’s spotting a regulatory oversight or ensuring a process was followed to the letter. We want to highlight how this skill can benefit KPI Recruiting Ltd.
✨Connect Your Part-Time Availability
Make it clear how your part-time availability aligns with the needs of KPI Recruiting Ltd. Talk about how your time management skills will help you keep on top of tasks and responsibilities, ensuring you can maximise your impact even with part-time hours.
