At a Glance
- Tasks: Welcome visitors, manage the reception area, and ensure a friendly atmosphere.
- Company: Join a busy franchised car dealership in Twickenham with a vibrant team.
- Benefits: Earn £15 per hour with weekly pay and a full-time schedule.
- Why this job: Perfect for those who love customer interaction and want to work in a dynamic environment.
- Qualifications: 2 years of face-to-face customer service experience is essential.
- Other info: Immediate start available for enthusiastic candidates!
Our client, a busy franchised car dealership in Twickenham, has the requirement for a Showroom Host / Receptionist to join their front of house team on an immediate start temporary contract.
As a Showroom Host / Receptionist your duties will include:
- Meet & Greet all visitors to the dealership in a friendly and courteous manner
- Qualify their reason for the visit and direct them to the correct department
- Keep the visitor log up to date
- Make refreshments for customers in the waiting area
- Keep the reception and customer waiting areas clean and tidy
- Take inbound telephone calls
- Delivering the highest levels of customer service at all times
Experience, Skills & Qualifications
Essential Requirements:
- 2 years stable face to face Customer Service experience
Desirable Requirements:
- Full UK Driving Licence
- Motor Trade experience
- Dealership experience very useful
Remuneration & Benefits
£15 per hour, 45 hours per week, Weekly Pay
Showroom Host employer: KPI People
Contact Detail:
KPI People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with the dealership. Whether it's in person or over the phone, demonstrate your ability to engage with customers warmly and professionally.
✨Tip Number 2
Familiarise yourself with the car dealership environment. Understanding the basics of how a dealership operates can help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 3
Network with current or former employees of the dealership if possible. They can provide insights into the company culture and what they look for in a Showroom Host, which can give you an edge during the selection process.
✨Tip Number 4
Prepare to discuss your previous customer service experiences in detail. Be ready to share specific examples of how you've handled challenging situations or provided exceptional service, as this will highlight your suitability for the role.
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially any roles where you've interacted face-to-face with clients. Emphasise skills that align with the responsibilities of a Showroom Host.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide excellent customer service and how you can contribute to the team.
Highlight Relevant Experience: In your application, clearly outline any previous roles in customer service, particularly in a dealership or motor trade environment. This will help you stand out as a candidate who understands the industry.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a front-of-house role.
How to prepare for a job interview at KPI People
✨Show Your Customer Service Skills
As a Showroom Host, you'll be the first point of contact for visitors. Be prepared to share specific examples from your past experience that demonstrate your ability to provide excellent customer service and handle various situations with grace.
✨Know the Dealership
Research the car dealership beforehand. Familiarise yourself with their brand, values, and any recent news. This will show your genuine interest in the role and help you answer questions more effectively.
✨Practice Your Meet & Greet
Since you'll be meeting and greeting visitors, practice a warm and friendly introduction. A confident and welcoming demeanour can set the tone for a positive interaction, so rehearse how you would introduce yourself and assist customers.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service scenarios. Think about how you would handle difficult customers or busy periods, and be ready to discuss your problem-solving skills and adaptability.