At a Glance
- Tasks: Meet and greet customers, manage service plans, and deliver top-notch customer service.
- Company: Busy franchised main dealership in Letchworth with a strong aftersales team.
- Benefits: Competitive salary of £32,000, great benefits package, and company pension.
- Other info: Full-time role with 45 hours a week, including Saturday mornings on a rota.
- Why this job: Join a dynamic team and enhance your customer service skills in the motor trade.
- Qualifications: Must have 2 years of motor trade Service Advisor experience and a full UK driving licence.
The predicted salary is between 32000 - 32000 £ per year.
Our client, a busy franchised main dealership in Letchworth, has the requirement for an experienced Service Advisor to join their successful Aftersales team.
Service Advisor Responsibilities
- Meet and Greet Customers.
- Accurate completion of courtesy car insurance paperwork.
- Quoting, introducing and selling of Service Plans.
- Delivering the highest level of customer service at all times.
Requirements
- 2 years Motor Trade Service Advisor experience.
- Full UK Driving Licence.
Salary and Benefits
- Basic Salary of £32,000 depending on Experience.
- Great Benefits Package.
- 45 hours a week including Saturday mornings on a rota.
KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK.
SERVICE ADVISOR ~ CUSTOMER SERVICE employer: KPI People
Join our dynamic team at a leading franchised main dealership in Letchworth, where we prioritise exceptional customer service and employee satisfaction. As a Service Advisor, you'll benefit from a competitive salary, a comprehensive benefits package, and opportunities for professional growth within a supportive work culture that values your expertise and contributions. Experience the rewarding environment of a busy dealership that fosters teamwork and encourages career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land SERVICE ADVISOR ~ CUSTOMER SERVICE
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your previous experience and how it makes you the perfect fit for their team. Confidence is key!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email to express your appreciation and reiterate your interest. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace SERVICE ADVISOR ~ CUSTOMER SERVICE
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous motor trade service advisor experience in your application. We want to see how your background aligns with the role, so don’t hold back on those relevant skills and achievements!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your experience meets the responsibilities listed in the job description, like delivering top-notch customer service and handling paperwork.
Be Professional Yet Friendly:Remember, we’re looking for someone who can meet and greet customers with a smile! Use a friendly tone in your written application while maintaining professionalism to show us you’re the right fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at KPI People
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge and previous experience as a Service Advisor. Be ready to discuss specific scenarios where you provided excellent customer service or resolved issues effectively.
✨Showcase Your People Skills
As a Service Advisor, you'll be the face of the dealership. Practice how you would greet customers and handle their queries. Think about examples where you've gone above and beyond to ensure customer satisfaction.
✨Understand the Role
Familiarise yourself with the responsibilities listed in the job description. Be prepared to explain how your past experiences align with tasks like quoting service plans and handling courtesy car paperwork.
✨Ask Smart Questions
Prepare thoughtful questions to ask during the interview. This shows your interest in the role and helps you understand the dealership's culture and expectations better. For example, inquire about the team dynamics or how success is measured in the Aftersales team.
