Service Advisor

Service Advisor

Harlow Full-Time No home office possible
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At a Glance

  • Tasks: Join our Aftersales team as a Service Advisor, assisting customers and managing service bookings.
  • Company: KPI People are specialists in dealership recruitment, connecting talent with top automotive roles across the UK.
  • Benefits: Enjoy competitive pay, weekly payments, guaranteed hours, and flexible contracts tailored to your needs.
  • Why this job: This role offers immediate start, no weekend work, and a supportive team environment.
  • Qualifications: 12 months of Motor Trade Service Advisor experience is required; franchised dealer experience is a plus.
  • Other info: Overtime opportunities available, and we have various roles if this one isn't for you.

Service Advisor – Harlow–
Β£15-Β£17.50 per hour – Weekly Pay –
Flexible Contract Length –
Full Time or Part Time –

Our client, a busy franchised main dealership, in Harlow has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START.

47.5 paid hours guaranteed per week.
PAYE
NO WEEKENDS
Weekly Pay.
Further contracts available for the right candidate.

What’s in it for you?

Working withKPI Peoplecomes with a whole host of benefits:
Competitive Hourly Rates.
Weekly pay.
Guaranteed 47.5 paid hours per week with overtime available.
Referral Scheme
Have an experienced recruitment consultant available for you day and night.
PAYE
NO WEEKEND WORK UNLESS WANTED.
Flexible contracts to suit you.

Experience & Qualifications Required

12 months Motor Trade Service Advisor experience
Franchised dealer experience is desirable.
Kerridge or Pinnacle experience desirable
Full UK Driving Licence
Excellent References

Role details for Harlow

Up to Β£17.50per hour (DOE).
Minimum of 47.5 hours a week.
Overtime available
No Weekends
IMMEDIATE START AVAILABLE

KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK.

We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you.

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Service Advisor employer: KPI People

KPI People is an exceptional employer, offering a supportive work culture that prioritises employee well-being and flexibility. With competitive hourly rates, guaranteed hours, and no weekend work unless desired, employees can enjoy a balanced lifestyle while benefiting from opportunities for growth within the automotive sector. Located in Harlow, our team is dedicated to providing a rewarding experience with immediate starts available for those looking to make a meaningful impact in their careers.
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Contact Detail:

KPI People Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Advisor

✨Tip Number 1

Make sure to highlight your previous experience in the motor trade, especially if you've worked as a Service Advisor before. Mention any specific systems you've used, like Kerridge or Pinnacle, as this can set you apart from other candidates.

✨Tip Number 2

Network with professionals in the automotive industry, particularly those who work at franchised dealerships. They might have insights or even referrals that could help you land the job with us.

✨Tip Number 3

Prepare to discuss how you handle customer service scenarios during the interview. Being able to demonstrate your problem-solving skills and how you manage customer expectations will be crucial.

✨Tip Number 4

Familiarise yourself with the dealership's brand and services. Showing that you understand their offerings and values can impress the hiring team and show your genuine interest in the role.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Knowledge of Automotive Systems
Sales Skills
Experience with Kerridge or Pinnacle Software
Ability to Work Under Pressure
Teamwork
Organisational Skills
Negotiation Skills
Technical Knowledge of Vehicles
Full UK Driving Licence

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor, particularly any work in the motor trade and with franchised dealers. Use keywords from the job description to catch the employer's attention.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your 12 months of experience and any specific software knowledge like Kerridge or Pinnacle, as well as your full UK driving licence.

Highlight Your Availability: Since the position offers flexible contracts and immediate start, clearly state your availability in your application. This shows your eagerness and willingness to start as soon as possible.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.

How to prepare for a job interview at KPI People

✨Showcase Your Experience

Make sure to highlight your 12 months of Motor Trade Service Advisor experience during the interview. Be prepared to discuss specific situations where you successfully handled customer queries or resolved issues, as this will demonstrate your capability in the role.

✨Familiarise Yourself with the Tools

If you have experience with Kerridge or Pinnacle, mention it! If not, take some time to research these systems before your interview. Showing that you are proactive and willing to learn can set you apart from other candidates.

✨Understand the Company Culture

Research the dealership and its values. Understanding their approach to customer service and how they operate can help you tailor your answers to align with their expectations, making you a more attractive candidate.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or opportunities for professional development.

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