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- Tasks: Join our Aftersales team as a Service Advisor, assisting customers and managing service bookings.
- Company: KPI People are specialists in dealership recruitment, connecting talent with top automotive roles across the UK.
- Benefits: Enjoy weekly pay, flexible contracts, guaranteed hours, and no weekends unless you want them.
- Why this job: This role offers immediate start, competitive pay, and a chance to grow in a dynamic environment.
- Qualifications: You need 12 months of Service Advisor experience; franchised dealer experience is a plus.
- Other info: Overtime opportunities and a referral scheme available for those who bring in new talent.
Our client, a busy franchised main dealership in Sittingbourne, is seeking an experienced Service Advisor to join their Aftersales team on a temporary/contract basis with an immediate start.
Benefits include:
- Guaranteed 47.5 paid hours per week
- Weekly pay
- No weekends (unless wanted)
- Overtime available
- Referral scheme
- Flexible contracts to suit you
Requirements:
- At least 12 months of motor trade Service Advisor experience
- Franchised dealer experience is desirable
- Kerridge or Pinnacle experience is desirable
- Full UK driving license
- Excellent references
Role details:
- £16-£17.50 per hour depending on experience
- Minimum of 47.5 hours per week
- Immediate start available
KPI People are dealership recruitment specialists offering permanent, contract, and temporary recruitment solutions across the UK. We also have other roles available nationwide, including Vehicle Technicians, MOT Testers, Service Advisors, Parts Advisors, and Showroom Hosts/Receptionists. Contact us to discuss other opportunities.
Service Advisor employer: KPI People
Contact Detail:
KPI People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to highlight your previous experience in the motor trade, especially if you've worked as a Service Advisor before. Be ready to discuss specific situations where you successfully handled customer queries or resolved issues.
✨Tip Number 2
Familiarise yourself with Kerridge or Pinnacle systems, as these are desirable skills for the role. If you have experience with similar software, be prepared to explain how you can quickly adapt to new systems.
✨Tip Number 3
Network with current or former employees of the dealership. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare to discuss your availability and flexibility regarding working hours. Since the role offers both full-time and part-time options, being clear about your preferences can demonstrate your willingness to fit into their schedule.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor, especially any work in franchised dealerships. Include specific examples of your achievements and skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a great fit for this role. Mention your motor trade experience, familiarity with Kerridge or Pinnacle systems, and your ability to provide excellent customer service.
Highlight Your References: Since excellent references are mentioned in the job description, ensure you have strong references ready. Consider including a brief note in your application about who your references are and their relationship to your work.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a Service Advisor role.
How to prepare for a job interview at KPI People
✨Showcase Your Experience
Make sure to highlight your 12 months of experience as a Service Advisor. Be prepared to discuss specific situations where you excelled in customer service or resolved issues effectively.
✨Familiarise Yourself with the Tools
If you have experience with Kerridge or Pinnacle, mention it during the interview. If not, do some research on these systems so you can speak confidently about how you would adapt to using them.
✨Understand the Dealership Environment
Research the specific dealership and its values. Understanding their approach to customer service and aftersales will help you align your answers with what they are looking for.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you determine if the dealership is the right fit for you.
