At a Glance
- Tasks: Join our Aftersales team as a Service Advisor, assisting customers and managing service bookings.
- Company: A busy franchised main dealership in Wokingham, known for its excellent service.
- Benefits: Enjoy competitive pay, weekly payments, flexible contracts, and guaranteed hours with overtime options.
- Why this job: This role offers immediate start, no weekends, and a supportive work culture with experienced consultants.
- Qualifications: 12 months of Motor Trade Service Advisor experience and a full UK Driving Licence required.
- Other info: Referral scheme available; perfect for those seeking a dynamic work environment.
Our client, a busy franchised main dealership in Wokingham, has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START.
Key Details:
- 47.5 paid hours guaranteed per week.
- Weekly Pay.
- Further contracts available for the right candidate.
Whatβs in it for you?
- Competitive Hourly Rates.
- Guaranteed 47.5 paid hours per week with overtime available.
- Referral Scheme.
- Have an experienced recruitment consultant available for you day and night.
- Flexible contracts to suit you.
Experience & Qualifications Required:
- 12 months Motor Trade Service Advisor experience.
- Franchised dealer experience is desirable.
- Kerridge or Pinnacle experience desirable.
- Full UK Driving Licence.
- Excellent References.
Role details for Wokingham:
- Up to Β£13-Β£16 per hour (DOE).
- Minimum of 47.5 hours a week.
- Overtime available.
- No Weekends.
- IMMEDIATE START AVAILABLE.
Service Advisor employer: KPI People
Contact Detail:
KPI People Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Service Advisor
β¨Tip Number 1
Make sure to highlight your previous experience in the motor trade, especially if you've worked as a Service Advisor before. Mention any specific achievements or KPIs you met in your last role to show your capability.
β¨Tip Number 2
Familiarise yourself with the dealership's services and products. This knowledge will help you engage confidently during the interview and demonstrate your genuine interest in the role.
β¨Tip Number 3
Prepare to discuss your experience with software like Kerridge or Pinnacle, as this is desirable for the role. If you have used similar systems, be ready to explain how you adapted to them.
β¨Tip Number 4
Since the position offers flexible contracts, think about your availability and how you can accommodate the dealership's needs. Being open to different working hours can make you a more attractive candidate.
We think you need these skills to ace Service Advisor
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor, especially any work in the motor trade. Include specific examples of your achievements and skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a great fit for this role. Mention your 12 months of experience, any familiarity with Kerridge or Pinnacle systems, and your ability to work flexible hours.
Highlight Customer Service Skills: Since the role involves working closely with customers, emphasise your customer service skills in both your CV and cover letter. Provide examples of how you've successfully handled customer inquiries or complaints in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at KPI People
β¨Showcase Your Experience
Make sure to highlight your 12 months of experience as a Service Advisor. Be prepared to discuss specific situations where you successfully handled customer queries or resolved issues, as this will demonstrate your capability in the role.
β¨Familiarise Yourself with the Tools
If you have experience with Kerridge or Pinnacle, mention it during the interview. If not, take some time to research these systems and be ready to discuss how you would adapt to using them, as familiarity with these tools is desirable.
β¨Understand the Company Culture
Research the dealership and its values. Understanding their approach to customer service and aftersales can help you align your answers with what they are looking for, showing that you are a good fit for their team.
β¨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about the team dynamics or opportunities for professional development.