Service Advisor

Service Advisor

Swindon Full-Time No home office possible
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At a Glance

  • Tasks: Join our Aftersales team as a Service Advisor, assisting customers and managing service bookings.
  • Company: KPI People are specialists in dealership recruitment, connecting talent with top automotive businesses.
  • Benefits: Enjoy weekly pay, flexible contracts, no weekend work, and overtime opportunities.
  • Why this job: This role offers immediate start, a supportive culture, and the chance to grow in the motor trade.
  • Qualifications: Must have 12 months of Service Advisor experience; franchised dealer experience is a plus.
  • Other info: Full UK Driving Licence and excellent references required; dedicated recruitment support available 24/7.

Our client, a busy franchised main dealership in Swindon, is seeking an experienced Service Advisor to join their Aftersales team on a temporary/contract basis with an immediate start.

Benefits include:

  • Guaranteed 47.5 paid hours per week
  • Weekly pay
  • No weekend work unless desired
  • Overtime opportunities
  • Referral scheme
  • Flexible contracts to suit your needs
  • Dedicated recruitment support available 24/7

Requirements:

  • At least 12 months of Motor Trade Service Advisor experience
  • Franchised dealer experience is desirable
  • Kerridge or Pinnacle experience is a plus
  • Full UK Driving Licence
  • Excellent references

Role details for Swindon:

  • Up to £15 per hour (DOE)
  • Minimum of 47.5 hours per week
  • Overtime available
  • No weekend work unless wanted
  • Immediate start available

KPI People are dealership recruitment specialists offering permanent, contract, and temporary staffing solutions across the UK. If this role isn't suitable, contact us to explore other opportunities.

Service Advisor employer: KPI People

Join a dynamic and supportive team at our busy franchised main dealership in Swindon, where we prioritise employee well-being with guaranteed weekly pay and flexible contracts tailored to your needs. Enjoy a work culture that values work-life balance, with no weekend shifts unless you choose, alongside opportunities for overtime and dedicated recruitment support available 24/7, making it an ideal environment for both personal and professional growth.
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Contact Detail:

KPI People Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Make sure to highlight your previous experience in the motor trade, especially if you've worked as a Service Advisor before. Be ready to discuss specific situations where you provided excellent customer service or resolved issues effectively.

✨Tip Number 2

Familiarise yourself with Kerridge or Pinnacle systems, as these are often used in dealerships. If you have experience with these systems, be prepared to talk about how you've used them to improve service efficiency.

✨Tip Number 3

Network with professionals in the automotive industry, especially those who work in franchised dealerships. They might provide insights or even refer you to opportunities that align with your skills.

✨Tip Number 4

Be ready for an immediate start by ensuring your references are up-to-date and can vouch for your skills and work ethic. This will show potential employers that you're serious and prepared to jump right in.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Motor Trade Knowledge
Experience with Kerridge or Pinnacle Software
Problem-Solving Skills
Attention to Detail
Time Management
Sales Skills
Teamwork
Full UK Driving Licence
Ability to Work Under Pressure
Organisational Skills
Negotiation Skills
Technical Knowledge of Vehicles

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor, especially any work in the motor trade. Include specific examples of your achievements and skills that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a great fit for this role. Mention your experience with Kerridge or Pinnacle if applicable, and express your enthusiasm for working in a busy dealership environment.

Highlight Your References: Since excellent references are required, ensure you have at least two strong references from previous employers who can vouch for your skills and work ethic in the motor trade.

Proofread Your Application: Before submitting, carefully proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.

How to prepare for a job interview at KPI People

✨Showcase Your Experience

Make sure to highlight your 12 months of Motor Trade Service Advisor experience during the interview. Be prepared to discuss specific situations where you excelled in customer service or resolved issues effectively.

✨Familiarise Yourself with the Dealership

Research the dealership's values, services, and any recent news. This will not only show your interest but also help you tailor your answers to align with their goals and culture.

✨Prepare for Common Questions

Anticipate questions related to your experience with Kerridge or Pinnacle systems, as well as scenarios involving customer complaints. Practising your responses can help you feel more confident during the interview.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This demonstrates your enthusiasm and engagement.

Service Advisor
KPI People
Location: Swindon

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