Service Advisor

Tonbridge Full-Time 29000 - 35000 £ / year (est.) No home office possible

Our client, a busy franchised main dealership in Tonbridge has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements:

12 months Motor Trade Service Advisor experience
Full UK Driving Licence

Desirable Requirements:

Franchised Dealership Experience
Kerridge or Pinnacle Experience

Remuneration & Benefits

Basic Salary of £29,000
On Target Earnings of £35,000
Great Benefits Package

Working Hours

Monday to Friday 8am – 5:30pm
Saturday Mornings on a Rota

Service Advisor employer: KPI People

Join our dynamic team in Tonbridge as a Service Advisor, where we prioritise employee well-being and professional growth. With a competitive salary and an attractive benefits package, we foster a supportive work culture that values customer service excellence and teamwork. Our dealership offers unique opportunities for career advancement within the thriving automotive industry, making it an ideal place for those seeking meaningful and rewarding employment.