Service Advisor

Service Advisor

Northampton Full-Time No home office possible
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At a Glance

  • Tasks: Join our Aftersales team as a Service Advisor, assisting customers and managing service bookings.
  • Company: KPI People are specialists in dealership recruitment, connecting talent with top automotive roles across the UK.
  • Benefits: Enjoy competitive pay, weekly earnings, guaranteed hours, and flexible contracts tailored to your lifestyle.
  • Why this job: This role offers immediate start, no weekend work, and a chance to grow in a dynamic environment.
  • Qualifications: 12 months of Service Advisor experience in the motor trade is essential; franchised dealer experience preferred.
  • Other info: Overtime opportunities available, plus a dedicated consultant to support you throughout your journey.

Service Advisor – Northampton

Β£15 per hour – Weekly Pay – Flexible Contract Length – Full Time or Part Time

Our client, a busy franchised main dealership in Northampton, is seeking an experienced Service Advisor to join their Aftersales team on a temporary/contract basis with an immediate start.

  • 47.5 paid hours guaranteed per week
  • PAYE
  • No weekends
  • Weekly pay
  • Further contracts available for the right candidate

What’s in it for you?

Working with KPI People offers numerous benefits:

  • Competitive hourly rates
  • Weekly pay
  • Guaranteed 47.5 hours per week with overtime available
  • Referral scheme
  • Dedicated recruitment consultant available day and night
  • PAYE
  • No weekend work unless desired
  • Flexible contracts to suit your needs

Experience & Qualifications Required

  • 12 months motor trade Service Advisor experience
  • Franchised dealer experience is desirable
  • Kerridge or Pinnacle experience desirable
  • Full UK driving license
  • Excellent references

Role details for Northampton

  • Up to Β£15 per hour (DOE)
  • Minimum of 47.5 hours per week
  • Overtime available
  • No weekends
  • Immediate start available

KPI People are dealership recruitment specialists offering permanent, contract, and temporary recruitment solutions across the UK. We also have roles for Vehicle Technicians, MOT Testers, Parts Advisors, and Showroom Hosts/Receptions nationwide. If this role isn\’t suitable, contact us to explore other opportunities we have available.

Operations Director & Principal Consultant – Midlands & North

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Service Advisor employer: KPI People

KPI People is an exceptional employer, offering a supportive work culture that prioritises employee well-being and flexibility. With competitive pay, guaranteed hours, and opportunities for overtime, employees can enjoy a balanced work-life while advancing their careers in the automotive industry. The dedicated recruitment consultants ensure that every team member feels valued and supported, making it an ideal place for those seeking meaningful employment in Northampton.
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Contact Detail:

KPI People Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with the specific requirements of the Service Advisor role. Highlight your motor trade experience and any familiarity with systems like Kerridge or Pinnacle during your conversations with recruiters.

✨Tip Number 2

Network within the automotive industry, especially with those who work at franchised dealerships. Personal connections can often lead to job opportunities that aren't advertised.

✨Tip Number 3

Prepare to discuss your previous experiences in detail, particularly how you've handled customer service challenges. This will demonstrate your capability as a Service Advisor and set you apart from other candidates.

✨Tip Number 4

Be ready to showcase your flexibility regarding working hours. Since this role offers both full-time and part-time options, expressing your willingness to adapt can make you a more attractive candidate.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Sales Skills
Knowledge of Automotive Systems
Experience with Kerridge or Pinnacle Software
Ability to Work Under Pressure
Teamwork
Organisational Skills
Full UK Driving License
Negotiation Skills
Technical Knowledge of Vehicles

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor, particularly in the motor trade. Include specific examples of your work at franchised dealerships and any experience with Kerridge or Pinnacle systems.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your 12 months of experience and how it aligns with the requirements of the position. Be sure to express your interest in working with KPI People.

Highlight Your Skills: In your application, emphasise your customer service skills, ability to work under pressure, and any relevant qualifications. Make sure to mention your full UK driving license and excellent references, as these are key requirements.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Service Advisor role.

How to prepare for a job interview at KPI People

✨Know Your Stuff

Make sure you brush up on your motor trade knowledge, especially around service advising. Familiarise yourself with common issues and solutions that customers face, as well as the specific services offered by the dealership.

✨Showcase Your Experience

Be prepared to discuss your previous experience in detail. Highlight your time at franchised dealers and any specific software like Kerridge or Pinnacle that you've used. This will demonstrate your capability and readiness for the role.

✨Customer Service is Key

As a Service Advisor, you'll be the face of the dealership. Prepare examples of how you've handled customer queries or complaints effectively in the past. This will show your potential employer that you can maintain high customer satisfaction.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions about the team dynamics, the dealership's goals, or the specific challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Service Advisor
KPI People
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