At a Glance
- Tasks: Meet and greet customers, manage service plans, and deliver top-notch customer service.
- Company: Join a busy franchised main dealership in Letchworth with a thriving aftersales team.
- Benefits: Enjoy a competitive salary, great benefits package, and on-site parking.
- Other info: Full-time role with opportunities for career growth and development.
- Why this job: Be part of a dynamic team and enhance your customer service skills in the motor trade.
- Qualifications: Must have 2 years of Motor Trade Service Advisor experience and a full UK driving licence.
The predicted salary is between 32000 - 32000 £ per year.
Our client, a busy franchised main dealership in Letchworth, has the requirement for an experienced Service Advisor to join their successful Aftersales team.
Service Advisor Responsibilities:
- Meet and Greet Customers.
- Accurate completion of courtesy car insurance paperwork.
- Quoting, introducing and selling of Service Plans.
- Delivering the highest level of customer service at all times.
Requirements:
- 2 years Motor Trade Service Advisor experience (required).
- Full UK Driving Licence (required).
Salary and Benefits:
- Basic Salary of £32,000 depending on Experience.
- Great Benefits Package.
- 45 hours a week including Saturday mornings on a rota.
- Company pension.
- Employee discount.
- On-site parking.
Service Administrator/Customer Service employer: KPI People
Join a thriving main dealership in Letchworth, where your expertise as a Service Administrator will be valued and rewarded. With a competitive salary of £32,000 and a comprehensive benefits package, including a company pension and employee discounts, you'll thrive in a supportive work culture that prioritises customer service excellence. Our commitment to employee growth ensures you have ample opportunities to develop your skills and advance your career in the dynamic motor trade environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator/Customer Service
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to share examples of how you've delivered top-notch service in the past. Show them you’re the perfect fit for their team!
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows you’re genuinely interested in the position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Service Advisor role!
We think you need these skills to ace Service Administrator/Customer Service
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous motor trade service advisor experience in your application. We want to see how your skills and background align with the role, so don’t hold back on those details!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your experience meets the responsibilities listed in the job description, like delivering top-notch customer service and handling paperwork.
Be Professional Yet Personable:While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors before hitting send. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at KPI People
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge and previous experience as a Service Advisor. Be ready to discuss specific scenarios where you delivered excellent customer service or resolved issues effectively.
✨Showcase Your People Skills
As a Service Advisor, you'll be meeting and greeting customers regularly. Practice how you would introduce yourself and engage with customers. Think about how you can demonstrate your ability to build rapport and provide top-notch service.
✨Prepare for Common Questions
Anticipate questions related to quoting service plans and handling customer complaints. Prepare examples from your past experiences that highlight your problem-solving skills and ability to upsell services.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It shows that you take the opportunity seriously and are ready to represent the dealership well.
