At a Glance
- Tasks: Meet and greet customers, manage service plans, and deliver top-notch customer service.
- Company: Join a busy franchised main dealership in Letchworth with a successful Aftersales team.
- Benefits: Enjoy a competitive salary of £32,000, great benefits, and a company pension.
- Other info: Full-time role with 45 hours a week, including Saturday mornings on a rota.
- Why this job: Be part of a dynamic team and enhance your skills in the motor trade.
- Qualifications: Must have 2 years of Motor Trade Service Advisor experience and a full UK driving licence.
The predicted salary is between 32000 - 32000 £ per year.
Our client, a busy franchised main dealership in Letchworth, has the requirement for an experienced Service Advisor to join their successful Aftersales team.
Service Advisor Responsibilities
- Meet and Greet Customers.
- Accurate completion of courtesy car insurance paperwork.
- Quoting, introducing and selling of Service Plans.
- Delivering the highest level of customer service at all times.
Requirements
- 2 years Motor Trade Service Advisor experience.
- Full UK Driving Licence.
Salary and Benefits
- Basic Salary of £32,000 depending on Experience.
- Great Benefits Package.
- 45 hours a week including Saturday mornings on a rota.
KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK.
Service Administrator - Customer Care employer: KPI People
Join our dynamic team at a leading franchised main dealership in Letchworth, where we prioritise exceptional customer care and employee satisfaction. As a Service Administrator, you'll benefit from a competitive salary, a comprehensive benefits package, and opportunities for professional growth within a supportive work culture that values your contributions. Experience the unique advantage of working in a thriving automotive environment that fosters teamwork and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator - Customer Care
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to share examples of how you've handled tough situations in the past. Show them you can deliver top-notch service every time.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Service Advisor position!
We think you need these skills to ace Service Administrator - Customer Care
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous motor trade service advisor experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing those relevant skills and achievements!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your experience meets the responsibilities listed in the job description, like delivering top-notch customer service and handling paperwork efficiently.
Be Professional Yet Approachable:While we love a friendly vibe, remember to keep your application professional. Use clear language and avoid slang, but don’t be afraid to let your personality shine through – we’re looking for someone who can connect with customers!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at StudySmarter!
How to prepare for a job interview at KPI People
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge and previous experience as a Service Advisor. Be ready to discuss specific scenarios where you delivered excellent customer service or resolved issues effectively.
✨Showcase Your People Skills
As a Service Administrator, you'll be meeting and greeting customers regularly. Prepare examples of how you've built rapport with clients in the past and how you handle difficult situations with grace.
✨Understand the Role
Familiarise yourself with the responsibilities listed in the job description. Be prepared to explain how your skills align with tasks like quoting service plans and completing insurance paperwork accurately.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. It shows that you take the opportunity seriously and respect the company culture.
