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For Companies At a Glance
- Tasks: Join our team as a Parts Advisor, sourcing and supplying vehicle parts efficiently.
- Company: Work for a leading car dealership in High Wycombe with a strong reputation.
- Benefits: Enjoy a competitive salary, great benefits, and overtime pay for Saturday shifts.
- Why this job: Be part of a dynamic team, delivering excellent customer care and making an impact.
- Qualifications: Must have at least 12 months of Parts Advisor experience in the motor trade.
- Other info: Monday to Friday role with occasional Saturday shifts; perfect for work-life balance.
The predicted salary is between 28000 - 34000 £ per year.
Our client, a large main franchise car dealership in High Wycombe, has the requirement for an experienced Parts Advisor to join their established Aftersales team.
Parts Advisor Responsibilities
- Efficiently source and supply vehicle parts to the workshop and customers
- Meet agreed departmental targets
- Deliver an excellent standard of customer care
- Dealing with customer phone calls and face-to-face enquiries
- Receiving deliveries of parts into the business
- Allocating parts accordingly within the storage systems
- Preparing and providing accurate quotations
- Communicating relevant promotional offers
- Ensure that the Parts Department is kept organised, clean and tidy
- Invoicing and taking payment for parts
Experience, Skills & Qualifications
Essential Requirements:
- Minimum of 12 months motor trade Parts Advisor experience
Desirable Requirements:
- Franchised Dealership Experience
- Kerridge or Pinnacle
- Full UK Driving Licence
Remuneration & Benefits
- Basic Salary up to £28,000 (DOE)
- On Target Earnings of £34,000
- Great Benefits Package
- Monday - Friday 42.5 hour week
- Saturdays 1 in 2 paid as overtime - 4 hour shifts.
Parts Advisor employer: KPI People
Contact Detail:
KPI People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by the dealership. Knowing the ins and outs of their inventory will help you stand out during any discussions with the hiring team.
✨Tip Number 2
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and what the hiring managers are really looking for in a Parts Advisor.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially any specific achievements or targets you've met in your past roles. This will demonstrate your capability and readiness for the position.
✨Tip Number 4
Showcase your customer service skills during the interview. As a Parts Advisor, you'll be dealing with customers regularly, so highlighting your ability to provide excellent service will be crucial.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Parts Advisor. Focus on your motor trade experience, particularly any roles in franchised dealerships, and emphasise your skills in customer service and parts management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the Parts Advisor role. Mention specific achievements from your previous jobs that demonstrate your ability to meet departmental targets and deliver excellent customer care.
Highlight Relevant Skills: In your application, clearly outline your skills related to sourcing and supplying vehicle parts, handling customer inquiries, and using inventory management systems like Kerridge or Pinnacle. This will show that you are well-prepared for the responsibilities of the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a Parts Advisor position.
How to prepare for a job interview at KPI People
✨Showcase Your Experience
Make sure to highlight your 12 months of experience as a Parts Advisor. Be prepared to discuss specific examples of how you've efficiently sourced and supplied vehicle parts in previous roles.
✨Demonstrate Customer Care Skills
Since delivering excellent customer care is crucial, think of instances where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction in the role.
✨Familiarise Yourself with Systems
If you have experience with Kerridge or Pinnacle, mention it during the interview. If not, do some research on these systems so you can discuss how you would adapt to using them effectively.
✨Prepare for Common Questions
Anticipate questions about handling customer inquiries and managing stock. Practising your responses will help you feel more confident and articulate during the interview.
